Internship positions in India – announced
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Archive of entries posted on December 2009
Assistant Professorship in IS, specifically Service Management – Muenster University, Germany
From: “Herbert Kuchen” <kuchen@uni-muenster.de> Date: Tue, 15 Dec 2009 10:55:46 -0500 Applications are invited for an Assistant Professorship position
Certificate program in India
IBM and SPJIMR are collaborating in launching a pioneering Advanced Certificate Program in Services meant for service industry professionals. As you know services management, operations, quality, human resource management are materially different and the practitioners need to be trained in a specialized manner designed for service professionals. Keeping this in mind, this advanced program is …
NEW BOOK!!! 20% off
Order by Feb. 1, 2010 and receive a 20% off list price on any books in the SSRI series. Discount CODE: E30461 – you must use this code to receive the 20% discount Handbook of Service Science, Maglio, Paul P.; Kieliszewski, Cheryl A.; Spohrer, James C. (Eds.) 750 pages, ISBN: 978-1-4419-1627-3, $159.00 20% discount: $127.20 …
Opportunities for Ph.D. and Master’s Students in Service Systems Management and Engineering
Service Blueprinting Workshop at ASU’s CSL
Information and registration
Service Innovation Practice Award at Frontiers in Service
Award announcement and submission instructions
Free webinar at Arizona State’s Center for Services Leadership
NEW! Free Webinar Sponsored by IBM: “Georgia’s Roadmap to Faster, Friendlier, Easier Customer Service” – Featuring Joseph Doyle, Director and Administrator, Georgia Governor’s Office of Customer Service and Consumer Affairs, The State of Georgia
Content of SSME standards?
If a group agreed on standards for a Master’s program or undergraduate certificate — would you recommend including the stringent standards for facilities and faculty (as in ABET standards) OR Might it be a good idea to first require an existing accreditation (such as ABET) as a pre-requisite and focus specifically on the service science …
Do Service Science standards need to be associated with a big-name association?
If standards are created for an SSME Master’s program and/or an undergraduate certificate; who should administer the accreditation? Should there be accreditation? Why or why not? What organization might you recommend? Example: ABET?