Table of Contents Chapter 18 “Collaborative Innovation and Service Systems” by Nicholas Donofrio, Calline Sanchez, and Jim Spohrer “This collection of essays provides compelling arguments for the need of an engineering education that prepares engineers for the problems of the 21st century. Following the National Academy’s report on the Engineer of 2020, this book brings …
Order by Feb. 1, 2010 and receive a 20% off list price on any books in the SSRI series. Discount CODE: E30461 – you must use this code to receive the 20% discount Handbook of Service Science, Maglio, Paul P.; Kieliszewski, Cheryl A.; Spohrer, James C. (Eds.) 750 pages, ISBN: 978-1-4419-1627-3, $159.00 20% discount: $127.20 …
Calls for Papers La Londe Conference on Service Management Frontiers in Service 2010 (closes Jan 15) 2010 International Conference on Service Science (closes Dec 15) AMA SERVSIG (closes Jan 11) The Technology Innovation Program (TIP) at the National Institute of Standards and Technology (NIST) announces a call for White Papers to identify societal challenges, in …