Service Innovation in Cities: More and more stakeholders agree – we need to focus on urban sustainability and service innovation. Cities, Universities, Companies, are convening to declare their challenges, intentions, solutions, and most of all trigger discussion of future opportunities for co-creating value together. http://www.amiando.com/livinglabsglobalcopenhagen.html I am especially interested in the work of Prof. David …
Service Research and Innovation Institute (SRII): IEEE and ACM are excellent well-established professional associations. Many other great professional associations also exist (e.g., INFORMS, AMA, IIE, AIS, etc.). For example, a note from Prof. Ralph Badinelli, Virginia Tech and Chairperson of INFORMS Service Science Section, informs: “The Service Research Innovation Institute (http://www.thesrii.org/) is fast becoming a …
Academic Discipline Growth and Management of Technology (MOT): Prof. Yasser Hosni (US University of Central Florida) is the President of the International Association for Management Of Technology (IAMOT). He recently invited me to serve as a member of IAMOT’s Management of Technology Accreditation Board (MOTAB). Prof. Tarek Khalil (Egypt Nile University and US University of …
In search of the most innovative MBA student team in the world: More and more student competitions are a way to align university, industry, and government on important themes. Singularity University is producing a lot of interesting project plans with the goal of creating projects that could change the world (http://singularityu.org/programs/graduate-studies-program/gsp-09/team-projects/) Winners of competitions may …
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Service Science in Australia: Andrew Dingjan (Australia CSIRO), who is the CSIRO Services Science Network Leader and General Manager, Business & Commercialisation, recently ran CSIRO’s first Services Science Network conference … I was able to join via telepresence, and the event website should be available soon. Hossein Zadeh (Australia RMIT) and Jay Hannon (Australia IBM) …
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Japan Service Science. Yuriko Sawatani, Fellow, Service Science, Management and Engineering, Japan Science and Technology Agency (JST) recently provided me with an update on JST’s approach to developing a theory of service systems as well as improved service system implementations. Many proposals are currently being evaluated for funding. Aligning universities, cities, and IBM to promote …
Shorts Takes: Minni Sarkka (Aalto University Finland) recommends Service Engineering and Management http://www.sem2010.tkk.fi/index.htm HICSS-44, Kauai, Hawaii (January 4-7, 2011) Service Science track http://www.hicss.hawaii.edu/hicss_44/Minitracks44/dt-sersys.pdf AMA SERVSIG http://www.servsig2010.org/programme.html Portugal FEP Masters in Service Management Joao Pronenca: http://www.fep.up.pt/cursos/mestrados/mgs/DOC_10_11/GServi%C3%A7os_uk_10_net.pdf Stefan Holmlid, Interaction & Service Design, Linköping University http://www.ida.liu.se/~ixs/ Linköping University, Sweden will host the Service Design and Innovation Conference …
My colleague in IBM Academic Initiatives, Kevin Faughnan (US IBM) informs me of the availability of both COGNOS and ILOG tools for university faculty. We are seeing more universities starting and expanding their analytics programs, especially industry professionals returning to university (life long learning) to get the latest in advanced analytic tools and techniques. Analytics …
Prof. Lou Freund (US SJSU) is at the Frontiers in Service conference in Sweden this week. Frontiers is one of the top service research conferences in the world, and was established almost 20 years ago by Prof. Roland Rust (US UMaryland). Lou and I are collecting up a group of people to help us plan …
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Prof. Robert Sutton (US Stanford) has a new book Good Boss, Bad Boss: How to be the best… and learn from the worst Looking forward to reading that soon. The title reminds me of a very interesting New Scientist article I read – “To Be The Best… Learn From the Rest.” Service system entities use …