Archive of entries posted on May 2010

2nd Summer School on Service and Software Architectures, Infrastructures and Engineering

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28 June – 2 July 2010, Heraklion, Crete, Greece, see http://www.ssaie.eu/ Co-organized by TSL–CSD, ICS-FORTH and S-Cube. The SSAIE Summer School brings together the best international experts on software and services and graduate students, young researchers and professionals from leading academic, research and industrial organizations across Europe and around the world. In addition to high quality training, the …

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The registration process for the International Summer School in Service Engineering and Management, SEM2010 is now open.

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*SEM2010 Invitation letter* Dear PhD-candidates, Researchers, Friends and Colleagues. The registration process for the International Summer School in Service Engineering and Management, SEM2010 is now open. The PhD-level course is organized by the Department of Industrial Engineering and Management at Aalto University School of Science and Technology and takes place in Espoo, Finland Sept 26 …

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1st International Conference on Services in Emerging Markets (http://www.isb.edu/ICSEM2010/) Date: September 23-24, 2010; Venue: Indian School of Business, Gachibowli, Hyderabad

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Call for Papers 1st International Conference on Services in Emerging Markets (http://www.isb.edu/ICSEM2010/) Date: September 23-24, 2010; Venue: Indian School of Business, Gachibowli, Hyderabad Under the auspices of the SRII (http://thesrii.org) India Chapter

here is another textbook on service science…

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Chang, CM (2010) Service Systems Management and Engineering: Creating Strategic Differentiation and Operational Excellence. Wiley. NY, NY. The content is well organized from the 1. introduction and then the transition into engineering management (2. planning, 3. organizing, 4. leading, 5. controlling) to business fundamentals (6. cost accounting, 7 financial accounting, 8. marketing management) to leadership …

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Irene Ng reminds of upcoming grand challenges conference

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Irene Ng sent the following reminder of an upcoming grand challenges conference in the UK in September.   The US National Academy of Engineering has identified 14 engineering grand challenges, perhaps this conference can identify a related set of service innovation grand challenges. The Grand Challenge in Service at the University of Cambridge 21-26 September 2010, Cambridge, UK …

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