http://connect.informs.org/service-science/home https://www.tandfonline.com/doi/abs/10.2753/MIS0742-1222260402 https://www.sciencedirect.com/science/article/pii/S0019850113000758 https://service-science.info/archives/4316 https://service-science.info/archives/4871 https://service-science.info/archives/2210 https://service-science.info/archives/1982 https://service-science.info/archives/3648 http://www.businessexpertpress.com/product-category/service-systems-and-innovations-in-business-and-society/ https://www-03.ibm.com/press/us/en/pressrelease/27201.wss SSME has spread to 250 universities in 50 countries on six continents offering degree programs and specific courses. Some examples include: Some service science conferences: https://10times.com/icess-karlsruhe http://www.wikicfp.com/cfp/call?conference=service%20science

Frontiers in Service 2019 July 18 – 21, 2019 National University of Singapore Deadline for submission is Nov 30 – https://www.frontiers2019.com/cfa/submit_abstract/   Welcome to Singapore! – https://www.frontiers2019.com/   Just in from Jochen Wirtz (2019 Frontiers Chair) who wrote: In 2019, the Frontiers Conference will move to Asia and convene in the sunny island state of …

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ISSIP Innovators Groups (IIG) could be a good way for local ISSIP volunteers to get together to learn about and put into practice new service innovation methods and resources. IIG’s are: – run by local volunteers – regular-ish events aimed at learning together – oriented toward service innovation professionals growth – open and free to …

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Hastings H & Saperstein J (2018) The Interconnected Individual: Seizing Opportunity in the Era of AI, Platforms, Apps, and Global Exchanges. Business Expert Press. The Interconnected Individual: Seizing Opportunity in the Era of AI, Platforms, Apps, and Global Exchanges Hunter Hastings Jeff Saperstein This book is one in the collection called: Service Systems and Innovations …

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AI Progress = Leaderboards + Compute + Data + Algorithms Companion Presentation: AI Progress = Leaderboards Compute Data Algorithms 20180817 v3 Paper: Rouse Spohrer Automating Versus Augmenting Intelligence 12-21-17 copy Also see: https://www.slideshare.net/spohrer/ai-progress-leaderboards-compute-data-algorithms-20180817-v3 Opening quote: Michael Witbrock, a manager of Cognitive Systems at IBM Research, says about two-thirds of the advances in AI over the …

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Outstanding leadership opportunity: http://www.issip.org/call-for-nomination-issip-2019-vice-president/ Self-nominations are welcome.  Materials should be sent to nominations@issip.org. Please share with colleagues – ISSIP VP 2019 becomes ISSIP President 2020. Time requirements for this volunteer/service role: ISSIP VP 2019 takes about 1 hour a week, with 1 or 2 full day events in 2019. ISSIP President 2020 takes about 2 …

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“The best way to predict the future is to inspire the next generation to build it better.” – Jim Spohrer (one of my many mentors, Alan Kay, at Apple, often said, “The best way to invent the future is to build it.” So I tweaked Alan’s words a bit.) Why social capital/human capital matters…. Rotman …

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Artificial Intelligence in Government and Public Sector The democratization of AI has begun. AI is no longer reserved for a few highly specialized enterprises. As easy-to-configure AI methods proliferate, we see that simple, localized, but nonetheless very useful AI applications are beginning to pervade society. Government and the public sector are not immune from this …

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Dear colleagues We invite you to submit the paper to “Analytics and AI for industry-specific applications” minitrack http://hicss.hawaii.edu/tracks-52/decision-analytics-mobile-services-and-service-science/#analytics-and-ai-for-industry-specific-applications-minitrack HICSS conference http://hicss.hawaii.edu/ will be held on January 8-11 at Maui island, Hawaii. The deadline for submitting papers is June 15 The purpose of this minitrack is to invite case studies of applications of data analytics and …

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Bringing hundreds of people together every year to discuss the T-Shaped Professionals was done at by IBM and Michigan State University (MSU) in 2014, 2015, and 2016. T Summit 2014 (IBM Research Almaden, San Jose, CA) T Summit 2015 (Michigan State University, East Lansing, MI) T Summit 2016 (National Academies, Washington DC) Since 2017, The …

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