Business Expert Press: The Service Systems and Innovations in Business and Society Collection   What are you reading these days related to service science, service systems, and service innovations?   1. Service Process Design for Value Co-Creation Joy Field The service process design landscape is changing, with many of the previous limitations disappearing on how …

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Read full article at EDUCAUSE. Why do you think service science matters to universities as service systems being transformed? Higher education is being reshaped little by little every day. Slowly but surely, from the smallest community colleges to the teaching institutions to the most prestigious research universities, a new set of key performance indicators (KPIs) …

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Interested in starting a new service science related course? I would recommend you check out the following which Wendy Murphy (cc-ed) maintains: https://service-science.info/university-highlights This represents a starting point for contacting others who have made the journey… Depending on who you are, and the way you want to approach teaching service science… IT & CS engineering …

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ISSIP.org will help university faculty and students gather research data…. The International Society of Service Innovation Professionals (http://www.issip.org)  is being established to help promote service innovation in our interconnected world.  The objectives include professional development, education, research, practice, and policy. To help faculty/students get a good cross sampling of responses to their surveys (see Coverage …

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Stanford Triple Helix Workshop “The Future of Universities: A Service Science Perspective” Tuesday, November 13th, 9:50-10:15 This talk will explore two themes for the future:  (1) The best way to predict the future is to challenge and inspire the next generation of students to build it better;  (2) The future is already here at universities, …

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Call for papers for a Special Issue in Production Planning and Control “Organisational transformation in servitization” The Special Issue welcomes papers that offer novel research contributions in any aspect of Organisational transformation in servitization. Submissions to this Special Issue must represent original material that have been neither submitted to, nor published in, any other journal. …

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The 2013 International Conference on Service Science (ICSS 2013) Theme: Promoting Serviceology in the Era of Big Data Sponsored by Tsinghua University, Harbin Institue of Technology and IBM Hosted by Graduate School at Shenzhen, Tsinghua University April 11-13, 2013, Shenzhen, China Conference Website: http://www.icss2013.org http://www.global-optimization.com/icss2013 Conference Objective In the times of big data, how to …

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Dear Authors and Reviewers, We at JSR would like to share with you the Call for Papers for the 2013 Frontiers in Service Conference.   The 22nd Annual Frontiers Conference July 4‐7, 2013 in Taipei, Taiwan, hosted by the College of Management at the National Taiwan University.   The Frontiers in Service Conference, sponsored by …

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New Book: Today, more than ever before, people desire to look and feel better, to slow the effects of aging, manage stress, and/or prevent age related illness.   This growing social phenomenon is the so called wellness generation.   Service Management in Health and Wellness Services examines the growing significance of the wellness concept as …

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There is a truth about all new majors – “they have to start as a minor to another well known disciplines that is in highest demand,” until they are well-established on their own.  And this takes time. The same is true of the very “hot” disciplines of data scientists and analytics experts — hiring managers …

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