We need better Ontologies for Service Systems and Service Innovations http://ontolog.cim3.net/cgi-bin/wiki.pl?OntologySummit2013_Communique Many colleagues send me nice progress on Ontologies for Service Systems and Service Innovations. Recently,  I was asked the following questions: 1. What is an example of a technology platform that can be used to help identify service system innovations? For example, Kaggle.com (http://www.kaggle.com) …

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Subject: [SSH 2013] Submission deadline extended until July 10, 2013 Dear Colleague, This is to inform you that due to numerous requests from authors we have extended the deadline for paper submission for the 1st International Workshop on Service Science  for e-Health (SSH 2013). We will be accepting papers until July 10, 2013. To submit …

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Service system innovations cannot change just one thing (systems thinking/design thinking). Changing technology changes people’s skills and interaction patterns. Changing people’s skills often impacts rules, rights, and responsibilities. Changing rules, rights, and responsibilities often impacts customer and provider expectations and experiences.   One of the most fundamental laws of Economics and Service Science is Ricardo’s …

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I was recently asked the following questions: – What is ISSIP? – What is a service platform? – What is service science? – What is a T-shaped professional? – How is this related to your work at IBM with universities? – What are the important future trends you see?   Here are my initial answers: …

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Recently I was asked the following questions: -How does IBM define service and SSME? -Some consider SSME as applied research.  What are the basic research needs of SSME? -Service sector counts for about 70% of U.S. GDP. Do you think we have sufficient R&D investment in this area either by Federal government or industry? -Is …

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ReConCon is about re-imagining governance (or systems of rules). The Founding Fathers of the United States did it, and people have been fighting and dying to preserve and evolve those rules for over two hundred years. ReConstitutional Convention (ReConCon) is a Digital Age exploration of many of the same broader political themes. Jake Dunagan of …

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Service science is the study of value co-creation phenomena and the co-elevation of nested, networked service systems. Cities and communities are of course service systems. Here are some items, regarding improve-weakest-link and communities-mutual-learning, that may be of interest… Check this out, curators of open data about communities… http://www.datacatalogs.org http://www.datacatalogs.org/about   Important role universities can play …

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The Service Solution Design group atIBM’s Almaden Research Center has an immediate opening for an experienced and outstanding computer scientist with deep subject matter expertise in statistics, machine learning, data mining, business process management and text analysis areas of Computer Science and Operations Research. Experienced candidates with a Ph.D degree in Computer Science and a …

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Recently, I have been trying to learn more about the German/Swiss Apprenticeships Systems. There is much to learn. After receiving a pointer from Ralph Eichler, President of ETH Zurich (http://www.youtube.com/watch?v=GNo4CXakpJ8), I fortunately now have a guide Dr.Ursula Renold, Head of Division Comparative Education Systems, ETH Zurich, KOF Swiss Economic Institute. Here is what I have …

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Some hints for university faculty collaborating with IBM. 1. For general information about IBM University Programs Please review… Overview Presentation: What’s UP at IBM? University Programs! http://www.slideshare.net/spohrer/ibm-up-external-20130514-v11 Contact: Jim Spohrer (spohrer@us.ibm.com) Director IBM University Programs http://www.service-science.info/archives/2233 2. To connect with an IBMers who shares your interests… Some interest areas… – Learning/Teaching/Courses – Discovery/Research/Publications – Engagement/Entrepreneurship/Service …

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