Archive of posts filed under the News category.

announcements, calls for papers, notices about events

Journal of Service Science and Management – open access

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Journal of Service Science and Management  December, 2011 Volume 4, Number 4 – contents  http://www.scirp.org/journal/jssm/ Enabling Innovation in Complex Welfare Service Systems Harri Jalonen, Pekka Juntunen FDI and Economic Development: Evidence from Mainland China Liyan Liu Service Value Stream Management (SVSM): Developing Lean Thinking in the Service Industry Andrea Bonaccorsi, Gionata Carmignani, Francesco Zammori Dynamic …

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1st International IBM Cloud Academy Conference – April 2012; CFP

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HOLD THE DATE – REGISTER!  CALL FOR PAPERS The IBM Cloud Academy and IBM Centers for Advanced Studies (RTP, Chicago, Heritage Corridor, Tucson, Florida) invite you to the 1st  International IBM Cloud Academy Conference ICA CON 2012 Thursday and Friday, April 19-20, 2012  9:00 AM – 5:30 PM at the IBM Employee Activity and Fitness …

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New Masters in Service Design, Royal College of Art – October 2012

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One of the most exciting outcomes of Design London, the Royal College of Art’s collaboration with Imperial College, is a new interdisciplinary Masters in Service Design which is now open for applications for the Academic year 2012/13. Service Design has become the new frontier for designers as the service sector recognises the transformative impact of …

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New Paper: Rethinking Higher Education as a Service System

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Leveraging Service Blueprinting to Rethink Higher Education: When Students Become ‘Valued Customers,’ Everybody Wins http://www.americanprogress.org/issues/2011/10/service_blueprinting.html “In this paper we take the position that higher education is a service, or a service system, and that transformative initiatives aiming to address the types of problems noted earlier will benefit from viewing them through a service lens. A …

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Italy, Il Tirreno, 08.09.11, Mains, 90% of newly-graduated get a job

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Italy, Il Tirreno, 08.09.11, Mains, 90% of newly-graduated get a job http://media.mimesi.com/cacheServer/servlet/CropServer?date=20110908&idArticle=143084010&authCookie=-1630176444 Large enterprises, partners of Mains, Master in Management and Engineering Services, held at Scuola Sant’Anna in Pisa, including Centro Ricerche Fiat, Coop Italia, Ericsson, IBM and Enel, are having 90 percent of newly-graduated get a job, a very positive result. In fact, IBM …

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Service Science is now an INFORMS Journal

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In 2012, INFORMS will begin publishing the 13th journal Service Science. Service Science is a fully refereed journal focusing on state-of-the-art research and development in service science research, education, and practice. Please read more on Service Science journal http://www.informs.org/Pubs/Service-Science. Please show your support and submit your scholarly research work to Service Science!  Before we have …

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