Service Blueprinting Workshop at ASU’s CSL
Information and registration
Archive of posts filed under the News category.
announcements, calls for papers, notices about events
Service Innovation Practice Award at Frontiers in Service
Award announcement and submission instructions
Free webinar at Arizona State’s Center for Services Leadership
NEW! Free Webinar Sponsored by IBM: “Georgia’s Roadmap to Faster, Friendlier, Easier Customer Service” – Featuring Joseph Doyle, Director and Administrator, Georgia Governor’s Office of Customer Service and Consumer Affairs, The State of Georgia
News December 2009
Calls for Papers La Londe Conference on Service Management Frontiers in Service 2010 (closes Jan 15) 2010 International Conference on Service Science (closes Dec 15) AMA SERVSIG (closes Jan 11) The Technology Innovation Program (TIP) at the National Institute of Standards and Technology (NIST) announces a call for White Papers to identify societal challenges, in …
Redbook for CIO’s
redbooks In June, we published a white paper entitled Education for a Smarter Planet – The Future of Learning. This thought leadership document has resonated well with our education clients and has provided the basis for executive level discussions about the value IBM can provide in transforming education systems around the world.
CFP IJSSOE
Call for Paper International Journal of Systems and Service-Oriented Engineering (IJSSOE) http://www.igi-global.com/journals/details.asp?id=34268 Special Issue on Service-Oriented Knowledge Management and Business Intelligence (SOKMBI)
Faculty position at Portland State U
Here is new faculty position in technology management in our department. The position emphasizes project management with research focus in the energy sector. The requirements include: