Las Vegas in August – Service Management and Science Forum
August 4-6, 2013 Harrah’s, Las Vegas, NV Theme: Customer Centricity Attached please find the Call for Papers for this year’s Service Management and Science Forum. For additional information please go to the conference website at: http://atcweb.bentley.edu/conferences/service2013/ Conference Highlights: Invited Speakers: Patrick Jordan, COO Newton-Wellesley Hospital, Newton, MA Doug Woodard, Vice President, Customer Service Operations, Card …
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