Blog entries originated by Spohrer
Service Systems Analytics Dianne Fodell (twitter @difodell) is helping to link thinking about analytics and service systems. She sent me these pointers: A Faculty Consortium for sharing course materials, data sets and best practices (please encourage faculty to join): http://www.AnalyticsConnection.org The Academic Initiative BAO Portal (this is primary external site for faculty): https://www.ibm.com/developerworks/university/bao/index.html Analytic Zone …
Please take the following survey (about five minutes): https://webnet.oecd.org/Survey/Survey.aspx?s=9e39dcb15b1b40319d9e3e1bb1bb7fb6 The OECD Working Party on Innovation and Technology Policy (TIP) has launched a project on R&D and innovation in services, which is intended to provide evidence on recent service innovation trends, improve the measurement of service-based activity across sectors, and increase understanding of the role of …
Continue reading ‘Service Innovation Policy – OECD Survey and Workshop’ »
Leaning in an Era of Rapid Tech Change http://www.learndev.org/dl/DenverSpohrer.PDF The 6 R’s of learning based on “where” knowledge has been before… In Your Brain Before: 1. Remind & Remediate: The knowledge has existed in the person’s brain before, but been forgotten or made inaccessible. In this case, the person must be reminded of what they …
Continue reading ‘Learning in an Era of Rapid Tech Change’ »
15 March 2012 Special GSN Update: Forbes Article on Brad Jensen Book, “Global Trade in Services: Fear, Facts, and Offshoring” A Real Jobs Plan For The 21st Century Ed Black, Contributor Tech Association CEO Times are tough. So it is not surprising that so many politicians are talking about employment and jobs. President Obama has …
With the 1945 publication of Science: The Endless Frontier, Vannevar Bush established an intellectual architecture that helped define a set of public science institutions that were dramatically different from what came before yet largely remain in place today. Now, at the start of the 21st century, many aspects of the science and innovation system …
Continue reading ‘The Changing Frontier: Rethinking Science and Innovation Policy’ »
Journal of Service Science and Management December, 2011 Volume 4, Number 4 – contents http://www.scirp.org/journal/jssm/ Enabling Innovation in Complex Welfare Service Systems Harri Jalonen, Pekka Juntunen FDI and Economic Development: Evidence from Mainland China Liyan Liu Service Value Stream Management (SVSM): Developing Lean Thinking in the Service Industry Andrea Bonaccorsi, Gionata Carmignani, Francesco Zammori Dynamic …
Continue reading ‘Journal of Service Science and Management – open access’ »
Social Media Evolution & Regional Upward Spirals Happy New Year 2012! Here are a few thoughts on social media evolution from a service science perspective. I try to relate social media evolution to regional upward spirals of technology, skills, jobs, and quality-of-life. Daily Social Media Time Seems more and more of us are using social …
Continue reading ‘Social Media Evolution & Regional Upward Spirals’ »
How to unleash the power of information for new economic growth. New report on opening up government. URL: http://www.ibm.com/services/us/gbs/thoughtleadership/ibv-open-government.html
The Service Research and Innovation Institute (SRII) annual conference deadline for abstrracts is Nov 30th. The conference is July 24-27, 2012 in San Jose, CA USA. You are invited to submit an abstract….including Smarter Cities & Service Innovation, Cloud Computing & Analytics/BIG-DATA/DEEP-QA, Smarter Service Systems in Emerging Markets, etc. http://www.thesrii.org https://www.easychair.org/account/signin.cgi?conf=srii2012 https://service-science.info/archives/1737
Click to view the PDF