CfP: AIS SIG SVC Workshop, Orlando Florida December – corrected date 12/16

CALL FOR PAPERS SIG SVC 2012 Workshop Workshop theme: Services Innovation   Saturday, December 16, 2012, 8:30-5 PM Orlando, Florida, USA   IT services impact individuals and organizations at all levels, ranging from consumers and their smart phone apps, to enterprise-wide and global scale services. The global economy may be experiencing slower growth, but, even …

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Job Opening: RIT Department of Service Systems (Tenure Track)

Requisition Number 51BR (click Search Openings, then type 51b) Position Title Instructional Faculty College/Division College of Applied Science and Technology Organization CAST Service Systems (click Search Openings, hen type 51b) Faculty Type Tenure-Track Faculty Discipline Human Resources Development Service & Leadership Innovation Faculty Rank Assistant Professor Employment Category Fulltime Department/College Description The College of Applied …

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Survey: Collegiate Employment Research Institute (30 minutes)

I want to bring to your attention a very important study, lead by the Collegiate Employment Research Institute at Michigan State University, which provides valuable information to our students transitioning into the labor market. You may have participated in past surveys and I encourage you to do so again as your participation is critical in …

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PhD Position available in the area of Service Science

re-blogged from AISWorld Digest Vol. 118 Issue 1 ERISS, the European Research Institute in Service Science, part of the Department of Information Management, Tilburg University, is seeking a highly motivated and dedicated PhD candidate to work on exceedingly challenging, interdisciplinary research projects at the intersection of software service systems and cloud computing. You will have …

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Call For Chapters: The Handbook of Service Innovation

The Handbook of Service Innovation (Springer) Renu Agarwal requests chapter proposal (deadline Oct 15, 2012) submit via via email: renu.agarwal@uts.edu.au.     You are invited to contribute a chapter to an edited volume: The Handbook of Service Innovation, which will be published by Springer-Verlag in January 2014.   The book seeks to have a collection …

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Envisioning the Future of Service

As simulation capabilities improve…. For example, this simulation of “Alaskan Way Viaduct – Earthquake Simulation” http://www.youtube.com/watch?v=hos_uIKwC-c And as consensus grows on the grand challenges of social science http://www.nature.com/news/2011/110202/full/470018a.html   It may be time to rethink how simulations can play a role in service design at multiple scales: http://jsr.sagepub.com/content/8/2/149.short Cocreating Customer Value Through Hyperreality in the …

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Service Design Community Progress

A wonderful note from Stefan Holmlid on Service Design… A lot of energy, time and soul has been put into developing and performing research in the service design community the last academic year; it’s a great achievement you have all been driving and contributing to (and other with you that I forgot to add to …

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A Service Science Perspective on Higher Education

New Report by Robert Lusch and Christopher Wu “A service view of the university ecosystem recognizes the relational nature of exchange between students, faculty, staff, higher education institutions, government, and other related actors.” “Policymakers are currently wrestling with fundamental but complex questions about the future of higher education, including how to hold colleges responsible for …

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Global Service Summit (Washington DC Sept 19)

Global Services Summit The 2012 Global Services Summit: The New Agenda will be held on Wednesday, September 19, 2012 at the Grand Hyatt Washington in Washington, DC. The event will include a series of panel discussions and breakout sessions on topics including: The New Agenda for Services Liberalization Services Investment Liberalization: Avenues for Progress Defining …

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Guest Editorship for Special Issues of Journals

From The Editor-in-chief “M Dorgham” <m.dorgham@inderscience.com>   Please let me also know if any of your colleagues, would be interested to be a Guest Editor for a special issue of I J OF SERVICES TECHNOLOGY AND MANAGEMENT , www.inderscience.com/ijstm and/or I J OF INTERNET SERVICES AND MANUFACTURING, www.inderscience.com/ijism and/or I J OF BUSINESS PERFORMANCE MANAGEMENT , …

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