Proceedings of the 4th International Symposium on Services Science Leipzig (Germany), September 25, 2012  http://nbn-resolving.de/urn:nbn:de:bsz:15-qucosa-95475 Services Science is a new research discipline that has received, over the last years, a growing attention from academia and practice. It combines research from various fields which have evolved more or less independently and is concerned with the development …

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2013 INFORMS/AMA Frontiers in Service Conference Call for Papers   July 4-7, 2013, Taipei, Taiwan http://www.im.ntu.edu.tw/frontiers2013 Conference Co-Chairs: Ming-Hui Huang, A. Parasuraman, and Katherine N. Lemon   The 22nd annual Frontiers in Service Conference will be July 4-7, 2013 in Taipei, Taiwan, hosted by the College of Management at the National Taiwan University. The 2013 …

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CALL FOR PAPERS SIG SVC 2012 Workshop Workshop theme: Services Innovation   Saturday, December 16, 2012, 8:30-5 PM Orlando, Florida, USA   IT services impact individuals and organizations at all levels, ranging from consumers and their smart phone apps, to enterprise-wide and global scale services. The global economy may be experiencing slower growth, but, even …

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Requisition Number 51BR (click Search Openings, then type 51b) Position Title Instructional Faculty College/Division College of Applied Science and Technology Organization CAST Service Systems (click Search Openings, hen type 51b) Faculty Type Tenure-Track Faculty Discipline Human Resources Development Service & Leadership Innovation Faculty Rank Assistant Professor Employment Category Fulltime Department/College Description The College of Applied …

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I want to bring to your attention a very important study, lead by the Collegiate Employment Research Institute at Michigan State University, which provides valuable information to our students transitioning into the labor market. You may have participated in past surveys and I encourage you to do so again as your participation is critical in …

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re-blogged from AISWorld Digest Vol. 118 Issue 1 ERISS, the European Research Institute in Service Science, part of the Department of Information Management, Tilburg University, is seeking a highly motivated and dedicated PhD candidate to work on exceedingly challenging, interdisciplinary research projects at the intersection of software service systems and cloud computing. You will have …

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The Handbook of Service Innovation (Springer) Renu Agarwal requests chapter proposal (deadline Oct 15, 2012) submit via via email: renu.agarwal@uts.edu.au.     You are invited to contribute a chapter to an edited volume: The Handbook of Service Innovation, which will be published by Springer-Verlag in January 2014.   The book seeks to have a collection …

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As simulation capabilities improve…. For example, this simulation of “Alaskan Way Viaduct – Earthquake Simulation” http://www.youtube.com/watch?v=hos_uIKwC-c And as consensus grows on the grand challenges of social science http://www.nature.com/news/2011/110202/full/470018a.html   It may be time to rethink how simulations can play a role in service design at multiple scales: http://jsr.sagepub.com/content/8/2/149.short Cocreating Customer Value Through Hyperreality in the …

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A wonderful note from Stefan Holmlid on Service Design… A lot of energy, time and soul has been put into developing and performing research in the service design community the last academic year; it’s a great achievement you have all been driving and contributing to (and other with you that I forgot to add to …

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New Report by Robert Lusch and Christopher Wu “A service view of the university ecosystem recognizes the relational nature of exchange between students, faculty, staff, higher education institutions, government, and other related actors.” “Policymakers are currently wrestling with fundamental but complex questions about the future of higher education, including how to hold colleges responsible for …

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