Service in Emerging Economies conference

Service in Emerging Economies (WW) Technology (including Information Communications Technology (ICT) and others) and new organizational forms can dramatically increase productivity in agriculture and manufacturing, but can it also enable higher skill, higher pay knowledge worker job opportunities.    For example, entrepreneurship enabled by mobile communications and smart phones, for education, healthcare, and mitigation of corruption …

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Short takes 7 August

Handbook of Service Science (Springer) http://tinyurl.com/3798ybl Service Science Progress and Directions (Spohrer) http://www.slideshare.net/spohrer/service-science-progress-and-directions-20100620 International Conference Exploring Service Science (Switzerland) http://iess.unige.ch/   http://www.slideshare.net/ServicesScience/iess-10-welcome Public Service Delivery (EU) COCKPIT  http://www.cockpit-project.eu/ Ecoblocks (WW) Harrison Fraker UCBerkeley  http://www.slideshare.net/geoff848/harrison-fraker-ecoblocks Grand Challenge Summit (US) USC http://www.naegrandchallengessummit2010.org/ Energy and Climate Change Network (Greece) http://www.kepa.uoa.gr/PROMITHEAS_general.htm Nano Progress (Lux Populi) Green Science and Tech Research  …

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TEE conference proceedings now available

The IBM & IEEE conference we called “Transforming Engineering Education; Creating Interdisciplinary Skills for a Global Environment” has now published it’s proceedings at the IEEE.org web site, on the IEEE Xplore Digital Library.  This service is free to IEEE members. I have about 20 CD’s of the proceedings available to the first 20 people who …

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Larson article on Shared Services

Shared Service (US) Prof. Richard C. Larson (MIT) has an interesting new OpEd in the Journal of Service Science on Shared Services: “Name three service sectors whose costs to customers have exceeded the rate of inflation by more than a factor of three: health care, higher education and some sectors of government. The public is …

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Comparing Urbanization in China and India (McKinsey Quarterly)

Comparing Urbanization in China and India (McKinsey Quarterly):   “China and India are in the vanguard of a wave of urban expansion that is restoring the global prominence that Asia enjoyed before the European and North American industrial revolution. By 2025, nearly 2.5 billion Asians will live in cities, accounting for almost 54 percent of the …

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Emerging Industry: City Making and Recycling:

People are used to recycling bottles, cellphones, and cars, so why not whole cities or at least sections of cities? (1) Cities are very important, and by 2050 75% of the worlds population will be urban dwellers http://www.urban-age.net (2) Great cities depend on great universities, and universities are often in the top ten employers of …

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Short takes week of 7/30

Call for papers SRII (WW) Service Research and Innovation Institute  www.thesrii.org Journal of International of Commerce, Economics, and Policy (WW) JICEP http://www.worldscinet.com/jicep/jicep.shtml International Conference (Thailand) Management of Engineering and Technology PICMET’10 http://www.picmet.org/new/Conferences/2010/ Technology and Information Management Program (US) UC Santa Cruz http://www.tim.ucsc.edu/ OECD Innovation Report (WW) Sustainable and greener growth http://www.oecd.org/dataoecd/51/28/45326349.pdf US White House Innovation …

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Universities Helping and Starting High Schools:

High schools face many challenges.  First, the fluctuating high school drop out rate in the US (around 8-10% over all), especially in the largest urban areas (as high as 50% or more), is setting off alarm bells with many stakeholders.   Part of the solution is universities getting more involved in high schools.   Second, funding shortages …

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Amazing people

Some of the Amazing People I Know: Many people amaze me — let me give two examples — one outside IBM and one inside IBM. Outside IBM, one person who is a constant source of wonder to me for his energy and activities is Prof. Jay Kandampully  Ohio State University, Professor of Services Management , …

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IBM wins IEEE Employer Professional Development award

NEWS: The IEEE Educational Activities Board (EAB) voted to recognize IBM Corporation’s exceptional achievements in professional development by awarding IBM the 2010 IEEE Educational Activities Board Employer Professional Development Award with the following citation: “for sustained excellence, innovative approaches and continuous improvement in learning for its 400,000 employees working in 170 countries worldwide” This award …

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