Shared Service (US) Prof. Richard C. Larson (MIT) has an interesting new OpEd in the Journal of Service Science on Shared Services: “Name three service sectors whose costs to customers have exceeded the rate of inflation by more than a factor of three: health care, higher education and some sectors of government. The public is …
Comparing Urbanization in China and India (McKinsey Quarterly): “China and India are in the vanguard of a wave of urban expansion that is restoring the global prominence that Asia enjoyed before the European and North American industrial revolution. By 2025, nearly 2.5 billion Asians will live in cities, accounting for almost 54 percent of the …
Continue reading ‘Comparing Urbanization in China and India (McKinsey Quarterly)’ »
People are used to recycling bottles, cellphones, and cars, so why not whole cities or at least sections of cities? (1) Cities are very important, and by 2050 75% of the worlds population will be urban dwellers http://www.urban-age.net (2) Great cities depend on great universities, and universities are often in the top ten employers of …
Continue reading ‘Emerging Industry: City Making and Recycling:’ »
Call for papers SRII (WW) Service Research and Innovation Institute www.thesrii.org Journal of International of Commerce, Economics, and Policy (WW) JICEP http://www.worldscinet.com/jicep/jicep.shtml International Conference (Thailand) Management of Engineering and Technology PICMET’10 http://www.picmet.org/new/Conferences/2010/ Technology and Information Management Program (US) UC Santa Cruz http://www.tim.ucsc.edu/ OECD Innovation Report (WW) Sustainable and greener growth http://www.oecd.org/dataoecd/51/28/45326349.pdf US White House Innovation …
High schools face many challenges. First, the fluctuating high school drop out rate in the US (around 8-10% over all), especially in the largest urban areas (as high as 50% or more), is setting off alarm bells with many stakeholders. Part of the solution is universities getting more involved in high schools. Second, funding shortages …
Continue reading ‘Universities Helping and Starting High Schools:’ »
Some of the Amazing People I Know: Many people amaze me — let me give two examples — one outside IBM and one inside IBM. Outside IBM, one person who is a constant source of wonder to me for his energy and activities is Prof. Jay Kandampully Ohio State University, Professor of Services Management , …
NEWS: The IEEE Educational Activities Board (EAB) voted to recognize IBM Corporation’s exceptional achievements in professional development by awarding IBM the 2010 IEEE Educational Activities Board Employer Professional Development Award with the following citation: “for sustained excellence, innovative approaches and continuous improvement in learning for its 400,000 employees working in 170 countries worldwide” This award …
Continue reading ‘IBM wins IEEE Employer Professional Development award’ »
The CEO study is posted: http://www-935.ibm.com/services/us/ceo/ceostudy2010/index.html This year, IBM interviewed student (our future leaders!) from around the world. A couple of key points were: Students are at least twice as likely to focus on globalization and sustainability issues as CEOs Students see scarcity of resources as a challenge they will need to address during their …
Read the article here: from USNews & World Report Agility / Skills Combos / Tacit skills / A broad vision /Analytics Curiosity / Self Reliance I don’t think these are NEW; they should look familiar to promoters of service science. They really spell out more details about the breadth – the horizontal part of the …
Home Schooling: In preparation for a K-12 education panel I will participate in, I was looking for some help to understand home-schooling in the Bay Area of Northern California (Silicon Valley)…. Marlene Turner, Associate Dean College of Business at San Jose State University helped by providing me with some perspective and then some pointers: “Getting …