Service Science Executive Education

For service science executive education, a case-study “crash course” approach is recommended:   Week 1: The Basics: Case Studies & Library Day 1: IBM Case Study (B2B) Day 2: Rolls-Royce Case Study (B2B) Day 3: Five Short Case Studies (B2C) Day 4: Survey More: Building Your Executive Education Library for Service Science Day 5: Reflection: …

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CFP: Exploring Service Science IESS 1.3 (Deadline Oct 15)

******************************************************************* CALL FOR PAPERS AND WORKSHOPS ******************************************************************* IESS 1.3 – The 4th International Conference on Exploring Service Science Proceedings of IESS 1.3 will be published in the Springer Lecture Notes in Business Information Processing (LNBIP) 6-8 February 2013, Porto, Portugal http://www.fe.up.pt/iess1.3 iess1.3@fe.up.pt 36 Hours in Porto: http://travel.nytimes.com/2011/11/27/travel/36-hours-in-porto-portugal.html SUBMISSION DEADLINES Deadline for paper and short paper …

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CFP: IAMOT 2013 Brazil (Deadline Nov 1)

IAMOT 2013 Brazil The 22nd International Conference on Management of Technology April 14-18, 2013 Porto Alegre, Brazil “Science, Technology and Innovation in the Emerging Market Economies” Announcement and Call for Papers Conference Focus Developed countries of the 20th century remain strong, and are being joined by newcomers. This created opportunities for researchers, scholars, and businesses …

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Nominate Editor-In-Chief “Service Science” (Deadline Oct 31)

Call for Nominations Editor-in-Chief, Service Science Nomination deadline: October 31, 2012 The journal Service Science was brought under the auspices of INFORMS in 2012. Consistent with INFORMS policy, we are conducting a full search for the next Editor-in-Chief of Service Science. INFORMS President Terry Harrison has appointed Professor Gregory Heim as chair of the search …

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Inspiration – Rebuilding Service Systems

Meet the Superhumans http://www.youtube.com/watch?v=kKTamH__xuQ Paralympics – Dreaming of challenges rebuilds the human spirit http://www.youtube.com/watch?v=mGTzNS183ZY Science fiction foreshadows future: Rebuilding stronger than before http://www.youtube.com/watch?v=HofoK_QQxGc Service science is not simply about the measures of productivity (providers), quality (customers), compliance (authorities), and innovation (competitors). It is also about understanding how regional ecosystems improve measures of innovativeness, equity, sustainability, …

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Proceedings 4th International Symposium on Services Science (Leipzing Germany)

Proceedings of the 4th International Symposium on Services Science Leipzig (Germany), September 25, 2012  http://nbn-resolving.de/urn:nbn:de:bsz:15-qucosa-95475 Services Science is a new research discipline that has received, over the last years, a growing attention from academia and practice. It combines research from various fields which have evolved more or less independently and is concerned with the development …

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CFP: 2013 Frontiers in Service – Taipei, Taiwan (submit abstract by Nov 20)

2013 INFORMS/AMA Frontiers in Service Conference Call for Papers   July 4-7, 2013, Taipei, Taiwan http://www.im.ntu.edu.tw/frontiers2013 Conference Co-Chairs: Ming-Hui Huang, A. Parasuraman, and Katherine N. Lemon   The 22nd annual Frontiers in Service Conference will be July 4-7, 2013 in Taipei, Taiwan, hosted by the College of Management at the National Taiwan University. The 2013 …

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CfP: AIS SIG SVC Workshop, Orlando Florida December – corrected date 12/16

CALL FOR PAPERS SIG SVC 2012 Workshop Workshop theme: Services Innovation   Saturday, December 16, 2012, 8:30-5 PM Orlando, Florida, USA   IT services impact individuals and organizations at all levels, ranging from consumers and their smart phone apps, to enterprise-wide and global scale services. The global economy may be experiencing slower growth, but, even …

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Job Opening: RIT Department of Service Systems (Tenure Track)

Requisition Number 51BR (click Search Openings, then type 51b) Position Title Instructional Faculty College/Division College of Applied Science and Technology Organization CAST Service Systems (click Search Openings, hen type 51b) Faculty Type Tenure-Track Faculty Discipline Human Resources Development Service & Leadership Innovation Faculty Rank Assistant Professor Employment Category Fulltime Department/College Description The College of Applied …

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Survey: Collegiate Employment Research Institute (30 minutes)

I want to bring to your attention a very important study, lead by the Collegiate Employment Research Institute at Michigan State University, which provides valuable information to our students transitioning into the labor market. You may have participated in past surveys and I encourage you to do so again as your participation is critical in …

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