New Book: Value and Worth, By Irene Ng

Value & Worth: Creating New Markets in the Digital Economy [Kindle Edition] Author: Irene CL Ng This is a must read book for anyone who wants a clear understanding of service as value co-creation. Also the implication for “innovation in the age of digitally connected service systems” is wonderfully addressed. Irene Ng shares her personal …

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Companies: Service Innovations for Cities

IBM Smarter Cities http://www.ibm.com/smarterplanet/us/en/smarter_cities/overview/index.html Cisco Connected Cities http://www.cisco.com/web/about/ac79/media/green/villa_pop.html SAP  Urban Matters http://www.sap.com/corporate-en/press.epx?pressid=18956 Citicorp for Cities http://www.citigroup.com/citi/citiforcities/ McKinsey Cities http://www.mckinsey.com/insights/mgi/research/urbanization/urban_world Oracle Solution for Smart Cities http://www.oracle.com/us/industries/public-sector/smart-cities.htm Ericsson Smart Cities Vision http://www.slideshare.net/skripnikov/ericsson-smart-city-vision Microsoft Living PlanIT http://www.microsoft.com/presspass/emea/presscentre/pressreleases/MicrosoftandLivingPlanIT.mspx http://www.slideshare.net/smartcities/creating-smarter-cities-2011-09-gianluca-misuraca-emerging-scenarios-and-strategies-in-egovernment HP Rebuilding Cities Right http://www.hpl.hp.com/news/2009/jan-mar/patel_interview.html Siemens Sustainable Cities http://www.usa.siemens.com/sustainable-cities/l ABB Smart Girds make Sustainable Cities http://www.abb.com/cawp/seitp202/11bfb196d09b1ac8c125754e0048b540.aspx

CFP: International Service Innovation and Design (Finland Mar 14, 2013)

Welcome to 5th Annual International Service Innovation and Design –seminar on March 14, 2013! Venue: Laurea University of Applied Sciences, Vanha maantie 9, Espoo (Leppävaara), Finland In collaboration with: Design (f)or Value in Service Business 5th Annual SID Seminar | March 14, 2013 at 8:30-17:30 The 5th Annual SID Seminar – Design (f)or Value in …

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CFP: Sustainable Infrastructure Management

Special issue call for papers from Journal of Facilities Management: Sustainable Infrastructure Management Infrastructures are facilities and services that support the functioning of human societies. Examples are utility networks (such as water, wastewater, gas, electricity, and communications), transportation systems (such as airports, railroads, roads, and bridges), public buildings (municipal buildings and hospitals), and social venues …

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Trends: Professional Services In The Next Decade

Key excerpts: Professional Services in the Next Decade Signs that the world is moving to a service and knowledge-driven economy are all around us. The manufacturing-driven industrial complex of the 20th century has been replaced by a technology-enabled, knowledge and project-oriented workplace. Computers and technology have streamlined most of the “hard” manufacturing/production processes leaving innovation …

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CFP: International Research Symposium in Service Management (India July 2-6, 2013)

“Service Imperatives in the New Economy – Enhancing Customer Experience” 4th IRSSM International Research Symposium in Service Management (India July 2-6, 2013) Service plays a significant role in the economy of every nation and every business in the marketplace. Service sectors permeate every aspect of our daily lives and every part of the economy. It …

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CFP: Through-Life Engineering Services (Cranfield UK, Nov 5-6 2013)

2nd International conference on THROUGH-LIFE ENGINEERING SERVICES 5th & 6th November 2013 Cranfield, Cranfield University, UK Website: http://www.through-life-engineering-services.org/tesconf Organiser: EPSRC Centre for Innovative Manufacturing in Through-life Engineering Services CALL FOR PAPERS AND SPECIAL SESSIONS/TUTORIALS Deadline: 15th February 2013 [Submission of session/tutorial and paper abstract (max 500 words with title, full details of the authors and the …

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CFP: European Social Simulation Association (ESSA 2013)

NAACSOS – http://www.casos.cs.cmu.edu/naacsos/Call for participation Workshop on: 16 Sep 2013 Application deadline: 1 March 2013 CALL FOR PARTICIPATION – ESSA@work 2013 ———————————————————————– Are you currently working on a social simulation project AND want to discuss your work-in-progress? Then you might want to attend the ESSA@work workshop during the ESSA 2013 conference. ESSA@work invites all modellers …

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McKinsey: Education to Employment

Designing a System That Works Some 75 million young people around the world are unemployed, yet most employers say they cannot find enough qualified candidates for entry-level jobs. What skills will help young people find work, and what is the most effective way of delivering them? A new McKinsey report finds that employers, education providers, …

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CFP: Service Management and Science Forum (Las Vegas, Aug. 4-6, 2013)

The 2013 Annual Meeting of the Service Management and Science Forum A Joint Meeting of the Art & Science of Service, the Service Operations Management Forum of EurOMA and POMS College of Service Operations August 4-6, 2013 Harrah’s, Las Vegas, NV Theme: Customer Centricity Meeting Announcement: The Service Management and Science Forum is a truly …

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