Archive of entries posted by Jim Spohrer

Good online service blueprinting tools?

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Does anyone know of any good online service blueprinting tools? Looking for something simple to capture basic service systems information, for example: For example: Name of Service System: _______________________   Roles:   ________________________________________ Props:  _________________________________________ Sequence:  _____________________________________ In artificial intelligence research, Schank and Abelson referred to this as Scripts: See script theory: http://www.instructionaldesign.org/theories/script-theory.html For example, this …

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MIT ConceptNet5 and O*NET data sets and Python Code

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I ran into Henry Lieberman (MIT) at AAAI15 conference on Artificial Intelligence/Robotics/CognitiveScience (AI/Robotics/CogSci).   Below you can find some code to manipulate MIT ConceptNet5 with application to O*NET the Department of Labors database of occupations (nearly 1000) broken down into tasks and many other useful items.  Just download the data sets – takes 10-15 minutes, and …

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Intro Talk and Some Resources

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This talk will provide a very brief introduction to service science and service-dominant logic. A historical perspective on the importance of service and service innovation will be followed by a discussion of (1) ways of thinking about value, and (2) ways of thinking about the future of service.   The International Society of Service Innovation Professionals …

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NIST: Global City Teams Challenge – Tech Jam (IoT Opportunity)

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Prof. Steve Kwan (SJSU) alerted me to this opportunity:   Hello All – The Global City Teams Challenge is an initiative designed to advance the deployment of Internet of Things (IoT) technologies within a smart city / smart community environment. More than 30 teams are pursuing projects related to sectors including public safety, energy and …

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ICServ2015: July 7-9, San Jose, CA USA

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Hopeing to see you at ICServ 2015. Please take 30 minutes to request that three colleagues submit an abstract to ICServ 2015 before Jan 18th deadline… Please submit your abstract and/or paper through the Online Conference System (OCS) powered by Springer: http://ocs.springer.com/ocs/home/ICServ2015 You can use the information below to promote our conference before the abstract …

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Universities as the startup engines of their regions

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Platform companies (collaborative economy) that allow teams of students (multi-disciplinary teams) to work on real-world business and societal challenges to build their career path networks – continue to emerge, ensuring that universities are the startup engines of their regions: http://www.springtheory.com/ http://www.skild.com/ https://www.coursolve.org/ http://www.realindustry.org/about-us/ http://expe.stanford.edu/index.php/Main/SUGAR http://www.demola.net/ https://www.eswusa.org/ http://www.ninesigma.com/ http://crowdsmart.net/ https://www.fiatphysica.com/ https://www.younoodle.com/ http://studentcompetitions.com/ http://victorinox2014.jovoto.com/ http://www.realworlddesignchallenge.org/ https://www.mindsumo.com/ http://www.kaggle.com/ …

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The meaning of service – part 2

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The ongoing discussion about the meaning of service…. Contributors: Stuart Rance, Andreas Weick, Paul Huppertz, Peter Bergmann,  Mathias Traugott, Michael Geyer,  Peter Brooks, Christian Nissan, Charles Betz,  Majid Iqbal   POST_2_1: By Paul Huppertz The definitions below evoke the following questions: How and/or by means of which criteria is a required and/or desired service type …

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The meaning of service – a discussion

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This blog post captures a discussion on the meaning of service from multiple perspectives. Contributors: Paul Huppertz, Majid Iqbal, Peter Brooks, Steven Alter, Robert Falowitz,  Peter Bergmann,  Charles Betz, Stuart Rance See below for POST_1 to Post_14 …   POST_1: by Paul Huppertz Dear all, inspired by the illuminative & path-breaking thought “Production, c’est faire …

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With smarter robots, come struggles and fear

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This NYT article is worth a read: http://www.nytimes.com/2014/12/16/upshot/as-robots-grow-smarter-american-workers-struggle-to-keep-up.html Fears being fueled by Bostrom’s book “Superintelligence” as well as Elon Musk and Stephen Hawking’s remarks. http://www.amazon.com/Superintelligence-Dangers-Strategies-Nick-Bostrom/dp/0199678111 http://www.theguardian.com/technology/2014/oct/27/elon-musk-artificial-intelligence-ai-biggest-existential-threat http://www.huffingtonpost.com/2014/05/05/stephen-hawking-artificial-intelligence_n_5267481.html Example, so-so attempt at rebuttal (a bit tongue in check in part, but with some more serious undertones) http://www.wired.com/2014/12/armageddon-is-not-the-ai-problem/ Attempts to dispel the threat are hard because: species …

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Cognitive Systems Institute Group Resources and Alignment Opportunities

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It is easy to get involved in the Cognitive Systems Institute Group. Some resources and background to share with faculty who are looking for alignment opportunities: General resources to share with faculty can be found at this website, and discussions on LinkedIn group: Cognitive Systems Institute Group website: http://www.cognitive-science.info Cognitive Systems Institute Group LinkedIn discussions: …

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