What service innovation could disrupt Amazon?
interesting read for ISSIP SIG and COI leaders found by Butch Casanova, ISSIP Texas NYTimes.com: How Amazon’s Long Game Yielded a Retail Juggernaut from article… Of course, many other retailers could build services like Prime; in fact, many are. But it could take them years to catch up. “The thing about retail is, the consumer …
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