KSRI Mission: Rudi Studer (KIT, Germany) wrote about KSRI. The Karlsruhe Service Research Institute (KSRI) develops concepts, methods and technologies for innovators and decision makers, to generate and utilize economic value in a more and more “services-led economy”. We are employing a holistic, interdisciplinary approach to solve business relevant problems along the dimensions “people”, “organization”, “information” and “technology”. See http://www.ksri.kit.edu