Several colleagues at the POMS Conference In Chicago this past week asked me if they could still submit abstracts to the Art & Science of Service Conference, to which I said yes. To be fair to everyone, I have extended the deadline to next Friday, May 4.

Attached is the Meeting Announcement and the Call for Papers for this year’s Art & Science of Service Conference that will be held at Maastricht University in Maastricht, The Netherlands on June 27-29, 2012.

More information about the conference is available at the conference website: http://atc3.bentley.edu/conferences/service2012/directions.aspx

As always, please let me know if you have any questions or need additional information about the conference.

Sincerely,

Mark M. Davis

Professor of Operations Management

Bentley University