Outstanding leadership opportunity:
http://www.issip.org/call-for-nomination-issip-2019-vice-president/
Self-nominations are welcome. Materials should be sent to nominations@issip.org.
Please share with colleagues – ISSIP VP 2019 becomes ISSIP President 2020.
Time requirements for this volunteer/service role:
ISSIP VP 2019 takes about 1 hour a week, with 1 or 2 full day events in 2019.
ISSIP President 2020 takes about 2 hours a week, with 2 or 4 full day events in 2020.
(full day events typically aligned with ISSIP-sponsored conferences and discovery summits)
ISSIP Presidents (Elected and served as VP in previous year)
2019 Heather Yurko (Cisco)
2018 Rama Akkiraju (IBM) – current president – also named Forbes Top 20 women leading AI globally
2017 Ralph Badinelli (Va Tech)
2016 Monique Morrow (Cisco)
2015 Jeff Welser (IBM)
2014 Charles Bess (HP)
2013 Ammar Rayes (Cisco)
See – http://www.issip.org/past-presidents/
ISSIP Awards
Excellence in Service Innovation Award(s)
HICSS Best Paper Award(s)
AHFE HSSE Best Paper Award(s)
JSR Best Paper Award (awarded at Frontiers in Service)
Naples Forum Best Paper Award(s) – new 2019
ISSIP-Sponsored Best Paper Awards at Conferences
Austin 2018 – Frontiers in Service, Journal of Service Research (JSR): http://frontiers2018.com/
Hawaii 2019 – HICSS: http://hicss.org
Orlando 2018/DC 2020 – AHFE HSSE: http://ahfe-hsse.org
Italy 2019/2021 – Naples Forum: http://www.naplesforumonservice.it/public/index.php
Get Community Recognition and Access to Resources
ISSIP Volunteer Opportunities – get community recognition during quarterly Board of Directors calls!
Handbook of Service Science, Volume II is coming out from Springer later this year.
ISSIP Business Expert Press Book Series on Service System Innovations in Business and Society
ISSIP AI Open Data Sets: http://www.issip.org/open-data-sets/
ISSIP is the International Society of Service Innovation Professionals – http://issip.org
ISSIP Ambassadors to sister Professional Associations as well as Global Research & Innovation Centers
ISSIP Special Interest Groups (CSIG)
Join an ISSIP SIG and/or join a Weekly Speaker Series
ISSIP Weekly Speaker Series (WSS), Communities Of Interest (COI), Special Interest Groups (SIG), Regional Chapters Organizations (RCO) are the easiest way to get involved and meet some of the community members.
For example, for those interested in Artificial Intelligence and Service Innovation, consider the Cognitive Systems Institute Group (CSIG), which is a COI with a WSS – see previously recorded talks or listen in on next weeks tallk by going to the CSIG Events website and following the instructions (scroll down to see earlier talks).
Service Science and Open Tech AI
The relationship between service science and open tech AI is in part the concept of “trust” in value co-creation interactions.
Cognitive Systems and Service Systems
Our children and our pets are cognitive systems, but beyond cognitive systems, service systems have more. Service systems have rights and responsibility in society, maintained by trusted institutions. Legally speaking, all service systems are a form of cognitive system. Even nations, cities, businesses are service systems/cognitive systems, based on distributed intelligence. Legally speaking, people, businesses, cities, states, and nations are service systems, because their cognitive systems understand their rights and responsibilities.
Sustaining a service system requires effort, and trust in institutions that protect the rights and responsibilities. A deeper understanding of institutions can be found in the work of Eleanor Ostrom, and her work is relevant to open source AI technologies communities – as well as other common pool resource arrangements where effort is necessary for sustainability. For example, see:
Brown, TC (2018) A framework for thinking about Open Source Sustainability? URL: http://ivory.idyll.org/blog/2018-oss-framework-cpr.html
During this conversation, we realized the answer: effort. The common pool resource in open online projects is effort. When a contributor to a project adds a feature, what are they doing? Applying effort. When a contributor files a bug report? They’re applying effort. When they file a good bug report? More effort. When they write documentation? When they test a feature? When they suggest a new feature? They’re applying effort, all of it. But it goes deeper than that. When you bring a new contributor into a project, you’re growing the available pool of effort. When you engage a new investor in supplying funding for an open source project, often that funding goes to increasing the amount of dedicated effort that is being applied to the project. Of course, not all contributions are positive in their effect on effort, as I wrote about here. Some contributions (new feature proposals, or bad bug reports) cost the project more net effort than they bring. Significant feature additions that don’t come with contributions to the underlying maintenance of the project can be very costly to the core project maintainers, if only in terms of reviewing and rejecting. And underpinning all of this is the low susurration of maintenance needs: as I outline above, maintenance needs act as a net drag on project effort.
ISSIP.org is like an open source community, and ISSIP.org’s sustainability depends on the volunteer work of its members.
Thanks, -Jim
Jim Spohrer, PhD
Director, Cognitive Opentech Group (COG)
IBM Research – Almaden, 650 Harry Road San Jose, CA 95120
(o) 408-927-1928<spohrer@us.ibm.com>
(m) 408-829-3112<spohrer@gmail.com>
Innovation Champion: https://service-science.info/archives/2233
—– Forwarded by Jim Spohrer/Almaden/IBM on 08/09/2018 01:03 PM —–
From: “ISSIP” <Elections@issip.org>
To: <spohrer@us.ibm.com>
Date: 08/09/2018 11:31 AM
Subject: !!Call for Nomination!! – ISSIP 2019 Vice President Candidate
Sent by: “ISSIP” <Elections=issip.org@mail125.sea31.mcsv.net>
Call for Nomination: Vice President, ISSIP
Nomination Deadline: August 26, 2018, 11:59 pm
Start Date: Jan 1, 2019
Term: One year as VP, followed by one year as President
Consistent with ISSIP Bylaws and Policies, ISSIP Nominating Committee is seeking input from the ISSIP members to nominate candidates to serve as the Vice President of ISSIP in 2019. All members of ISSIP are invited to participate in this process.
Qualifications for this position include:
Demonstrated track record in ISSIP or synergistic professional associations with potential for significant future contributions
Having served in senior leadership, research or academic positions with significant contributions in service practice, science, management, engineering, design, marketing, or innovation, etc.
Passionate about the intersection of advanced digital technologies (Social, Mobile, Big Data, Cloud, Analytics, AI, IoT, 3D printing, AR/VR, etc.) and Service Innovation
Deep appreciation of the impact of Incentives, Public-Policy on Human-Center Service Systems
Systems thinking, design thinking, service thinking
This position is highly visible with the opportunity to work directly with ISSIP leadership and members, which include senior industry and academic leaders, entrepreneurs, students, and other future leaders. The position requires ~ 1 hours/week as VP in 2019 and about double that as President in 2020.
Responsibilities include:
Working with ISSIP leadership team and the ISSIP Board of Directors to support strategic and tactical goals, including ISSIP events, SIGs, Chapters, operations and finance
Promote ISSIP globally by representing ISSIP in own institution or at other events globally
Help recruit ISSIP individual and institutional members.
Help enhance member engagement, and recruit volunteers.
Lead by example to bring out the best in ISSIP volunteers, and help recruit new institutional and individual members to ISSIP
The role provides well-qualified individuals a significant potential to advance Service Innovation globally and provides a unique career development opportunity. Please submit nominations by August 26, 2018, 11:59 pm. Nominating statements should consist of a summary of the nominee’s qualifications and experience. Self-nominations are welcome. Materials should be sent to nominations@issip.org.
Thank you!
ISSIP Nominating Committee
Members of the Nominating Committee: Ralph Badinelli (ISSIP Past President, Committee Chair), Ammar Rayes (Cisco), Jim Spohrer (IBM)
Summary emails addresses:
send questions to info@issip.org
send nominations to nominations@issip.org
Summary of URLs:
Call for Nominations: http://www.issip.org/call-for-nomination-issip-2019-vice-president
Past Presidents: http://www.issip.org/past-presidents/
ISSIP Annual Excellence in Service Innovation Award: http://www.issip.org/recognitions/excellence-in-service-innovation-award/
ISSIP Conference and Best Paper Sponsorships:
Hawaii – Maui HICSS: http://hicss.org
Orlando AHFE HSSE: http://ahfe-hsse.org
Austin Frontiers JSR: http://frontiers2018.com/
Naples Forum: http://www.naplesforumonservice.it/public/index.php
ISSIP Business Expert Press Book Series: https://www.businessexpertpress.com/product-category/service-systems-and-innovations-in-business-and-society/
ISSIP Ambassador to Professional Associations, etc.: http://www.issip.org/ambassadors/
ISSIP Volunteer Opportunities: http://staging4.issip.org/category/call-for-volunteers/
ISSIP AI Open Data Sets: http://www.issip.org/open-data-sets/
ISSIP = International Society of Service Innovation Professionals – http://issip.org
ISSIP Board calls: http://www.issip.org/2401-2/
Copyright © 2018 ISSIP, All rights reserved.
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