Archive of entries posted on September 2013

NSF Virtual Forum: Platform Technologies and Smart Service Systems

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In preparation for this event – NSF Virtual Forum…  Platform Technologies and Smart Service Systems Here is my presentation: http://www.slideshare.net/spohrer/nsf-virtual-forum-20130923-v2 Here are some short answers to questions: The role of technology in service systems 1. What are the essential research elements to make possible the integration of platform technologies into service systems? Platform technologies are …

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Global 1000 Startup Showcase

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Today I was at the Global 1000 Startup Showcase in Menlo Park, CA. There was a good discussion about industry models of working with universities and startup companies from Huawei, Tyco, Dell, Microsoft, Intel, and IBM. The win-win-win – where big company, startup company, and customers all benefit – was highlighted. I mentioned the following …

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Virtual Forum: NSF Smart Service Systems

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In preparation for the NSF Smart Service Systems Virtual Forum, here are some questions and responses: 1.       What do we mean by smart service systems? Smart service systems benefit customers and providers. Service providers try to compete for customers by (1) improving existing offerings to customers, (2) innovating new types of offerings, (3) evolving their …

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Ph.D. Program in Service Science offered by National Tsing Hua University, Taiwan

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PhDPromotion-ISS NTHU Starting from 2014, the Institute of Service Science at National Tsing Hua University will offer an international Ph.D. program in Service Science.  Welcome those who are interested in advanced research in service science and like to experience interdisciplinary studies to apply.  Please refer to the attached information in pdf file.