This just in from Juan Figueroa (NSF): The Engineering Directorate at the National Science Foundation (NSF) is inviting professionals like you to join and participate in the newly created NSF Industry and Academe: Enabling Smart Services Systems LinkedIn Forum/Group. We would like to know about your thoughts on what kind of technologies would enable smart …
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CALL FOR PAPERS SIG SVC 2013 Workshop Workshop Theme: Delivering and Managing Services in “Systems of Service Systems” Sunday, December 15, 2013, 8:30-5:00 PM Milano, Italy Download the Call for Papers here (pdf) The world as we know it today is characterized by complicated, sometimes complex social-technical service systems which surround us at every moment. …
ISSIP members Arnold Beekes and Haluk Demirkan recently had an email exchange on the role of ISSIP SIG Education and Research whitepapers and practical projects… inspired by their exchange, I offered the following additional thoughts… I was re-reading your sequence of email exchanges, about purpose of white-papers and practical projects, and had a couple thoughts. …
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Suman Kukreti (India/USA – Hult MBA Student) 20130715 @SumanK84 http://www.youtube.com/watch?v=12iZxUpqAlE Wynand Goosen (South Africa/USA – Hult MBA Student) 20130715 @WSGoosen http://www.youtube.com/watch?v=iRFeN_wJ-gk Carolina Harumi Sugai (Brazil/USA – Hult MBA Student) 20130715 @harumisugai http://www.youtube.com/watch?v=ArfC8LXXjhs Soheil Bouzari (/USA – Hult MBA Student) 20130715 @SoheilBouzari1 http://www.youtube.com/watch?v=JHD7PYM5FOI Ana Cristina Garcia (Columbia/USA – Hult MBA Student) 20130715 @anacrisgi2 http://www.youtube.com/watch?v=KT7D_bEbQOo Nurkhat Ibadildin …
Jeff Saperstein and Hunter Hastings have taught a “Service Thinking” course at Hult International Business School. The course is based on their forthcoming book on Service Thinking. This short video provides an overview of service thinking’s 7 principles. The mentored student teams were challenged on using Service Thinking to understand IBM Social Business cases – both …
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Four top “mission elements” governing global universities: 1. Learning/Teaching – improving access and excellence (closing skill gaps) 2. Discovery/Research – improving productivity and living-lab (with their city and the world/glocal) 3. Engagement/Entrepreneurship – improving startups and regional economic development impact 4. Integration/Interdisciplinary – improving continuous improvement of holistic re-integrated general education More fully discussed …
For those who want to understand augmented intelligence, here are some nice introductory pointers: Sean Gourley TEDx Auckland http://www.youtube.com/watch?v=mKZCa_ejbfg&feature=youtu.be Erik Brynjolfsson TED Talk http://www.ted.com/talks/erik_brynjolfsson_the_key_to_growth_race_em_with_em_the_machines.html IWB on Kelly/Hamm Age of Cognitive Computing http://blog.irvingwb.com/blog/2013/07/the-dawn-of-a-new-era-in-computing.html Kelly/Hamm Age of Cognitive Computing http://cup.columbia.edu/static/cognitive Engelbart had the original vision http://www.invisiblerevolution.net/engelbart/full_62_paper_augm_hum_int.html (Doug just passed, a great visionary and friend: http://worrydream.com/Engelbart/) Clayton Christensen …
The First International Conference Of Serviceology ( ICServ2013 ) http://icserv2013.serviceology.org/ National institute of Advanced Industrial Science and Technology (AIST), Tokyo, Japan October 16-18, 2013 Important Dates: April 30 : Abstract submission deadline (Extended) May 13 : Full paper and Short paper submission deadline July 1: Notification of acceptance July 16 : Camera Ready paper …
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PICMET is coming up, and I am planning to give a talk… http://www.picmet.org/new/conferences/2013/ Talk Title: Students for a Smarter Planet The best way to predict the future is to inspire the next generation of students to build it better. The management of engineering and technology (MET) is a field that helps prepare student to …
We need better Ontologies for Service Systems and Service Innovations http://ontolog.cim3.net/cgi-bin/wiki.pl?OntologySummit2013_Communique Many colleagues send me nice progress on Ontologies for Service Systems and Service Innovations. Recently, I was asked the following questions: 1. What is an example of a technology platform that can be used to help identify service system innovations? For example, Kaggle.com (http://www.kaggle.com) …
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