PICMET 2013 Recently, I sat down with Dundar Kocaoglu and Fred Betz to ask about the origins of engineering management as an academic discipline, as well as future challenges and opportunities. While no comprehensive history has been written, what follows is a starting point for a historian of academic disciplines to begin such a project. …
Continue reading ‘Short History of Engineering Management Discipline’ »
The National Science Foundation has a new group NSF Smart Service Systems now on LinkedIn… …got me thinking about Service-related LinkedIn groups that have excellent discussions. Here are some service-related LinkedIn Groups (membership numbers as of July 27, 2013): NSF Industry-Academe Enabling Smart Service Systems group(20 members) started two days ago is about service system innovations, and linking …
This just in from Juan Figueroa (NSF): The Engineering Directorate at the National Science Foundation (NSF) is inviting professionals like you to join and participate in the newly created NSF Industry and Academe: Enabling Smart Services Systems LinkedIn Forum/Group. We would like to know about your thoughts on what kind of technologies would enable smart …
Continue reading ‘Smart Service Systems: NSF Industry Academe’ »
CALL FOR PAPERS SIG SVC 2013 Workshop Workshop Theme: Delivering and Managing Services in “Systems of Service Systems” Sunday, December 15, 2013, 8:30-5:00 PM Milano, Italy Download the Call for Papers here (pdf) The world as we know it today is characterized by complicated, sometimes complex social-technical service systems which surround us at every moment. …
ISSIP members Arnold Beekes and Haluk Demirkan recently had an email exchange on the role of ISSIP SIG Education and Research whitepapers and practical projects… inspired by their exchange, I offered the following additional thoughts… I was re-reading your sequence of email exchanges, about purpose of white-papers and practical projects, and had a couple thoughts. …
Continue reading ‘ISSIP SIG White-Papers and Practical Projects’ »
Suman Kukreti (India/USA – Hult MBA Student) 20130715 @SumanK84 http://www.youtube.com/watch?v=12iZxUpqAlE Wynand Goosen (South Africa/USA – Hult MBA Student) 20130715 @WSGoosen http://www.youtube.com/watch?v=iRFeN_wJ-gk Carolina Harumi Sugai (Brazil/USA – Hult MBA Student) 20130715 @harumisugai http://www.youtube.com/watch?v=ArfC8LXXjhs Soheil Bouzari (/USA – Hult MBA Student) 20130715 @SoheilBouzari1 http://www.youtube.com/watch?v=JHD7PYM5FOI Ana Cristina Garcia (Columbia/USA – Hult MBA Student) 20130715 @anacrisgi2 http://www.youtube.com/watch?v=KT7D_bEbQOo Nurkhat Ibadildin …
Jeff Saperstein and Hunter Hastings have taught a “Service Thinking” course at Hult International Business School. The course is based on their forthcoming book on Service Thinking. This short video provides an overview of service thinking’s 7 principles. The mentored student teams were challenged on using Service Thinking to understand IBM Social Business cases – both …
Continue reading ‘Hult Students and Service Thinking Cases’ »
Four top “mission elements” governing global universities: 1. Learning/Teaching – improving access and excellence (closing skill gaps) 2. Discovery/Research – improving productivity and living-lab (with their city and the world/glocal) 3. Engagement/Entrepreneurship – improving startups and regional economic development impact 4. Integration/Interdisciplinary – improving continuous improvement of holistic re-integrated general education More fully discussed …
For those who want to understand augmented intelligence, here are some nice introductory pointers: Sean Gourley TEDx Auckland http://www.youtube.com/watch?v=mKZCa_ejbfg&feature=youtu.be Erik Brynjolfsson TED Talk http://www.ted.com/talks/erik_brynjolfsson_the_key_to_growth_race_em_with_em_the_machines.html IWB on Kelly/Hamm Age of Cognitive Computing http://blog.irvingwb.com/blog/2013/07/the-dawn-of-a-new-era-in-computing.html Kelly/Hamm Age of Cognitive Computing http://cup.columbia.edu/static/cognitive Engelbart had the original vision http://www.invisiblerevolution.net/engelbart/full_62_paper_augm_hum_int.html (Doug just passed, a great visionary and friend: http://worrydream.com/Engelbart/) Clayton Christensen …
The First International Conference Of Serviceology ( ICServ2013 ) http://icserv2013.serviceology.org/ National institute of Advanced Industrial Science and Technology (AIST), Tokyo, Japan October 16-18, 2013 Important Dates: April 30 : Abstract submission deadline (Extended) May 13 : Full paper and Short paper submission deadline July 1: Notification of acceptance July 16 : Camera Ready paper …
Continue reading ‘Serviceology: ICServ2013 (Tokyo October)’ »