Cities and the Future of Service (WW) James Cortada (IBM) writes in Forbes (http://www.forbes.com/2010/07/28/cities-data-growth-ibm-leadership-citizenship-talent.html) : “For the first time ever, more than half of us are city dwellers. By 2050 that number will be 70%. We are adding the equivalent of seven New York Cities to the planet every year. This unprecedented urbanization is a …
Service Wave Conference (Belgium) http://servicewave.eu/2010/ Submit Service Wave Abstracts (WW) https://www.easychair.org/account/signin.cgi?conf=sw20100 T-shaped Professionals (Singapore) http://tinyurl.com/385p56e Getting Hired Team Communication Skills (WW) http://www.youtube.com/watch?v=A42Tab_bu6A&feature=related SD Logic and Service Science (IMM) http://dx.doi.org/10.1016/j.indmarman.2010.06.031 Submit Service Science Abstracts (WW) https://www.easychair.org/account/signin.cgi?conf=srii11 Technology Services World (WW) http://www.technologyservicesworld.com/ Artifact-Centric Service Interoperation (EU) http://www.acsi-project.eu/ Smarter Transportation (Australia) http://australia.betterplace.com/ Smarter Energy (Australia) http://www.energy.unimelb.edu.au/ Smarter Buildings …
Service in Emerging Economies (WW) Technology (including Information Communications Technology (ICT) and others) and new organizational forms can dramatically increase productivity in agriculture and manufacturing, but can it also enable higher skill, higher pay knowledge worker job opportunities. For example, entrepreneurship enabled by mobile communications and smart phones, for education, healthcare, and mitigation of corruption …
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Shared Service (US) Prof. Richard C. Larson (MIT) has an interesting new OpEd in the Journal of Service Science on Shared Services: “Name three service sectors whose costs to customers have exceeded the rate of inflation by more than a factor of three: health care, higher education and some sectors of government. The public is …
People are used to recycling bottles, cellphones, and cars, so why not whole cities or at least sections of cities? (1) Cities are very important, and by 2050 75% of the worlds population will be urban dwellers http://www.urban-age.net (2) Great cities depend on great universities, and universities are often in the top ten employers of …
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Call for papers SRII (WW) Service Research and Innovation Institute www.thesrii.org Journal of International of Commerce, Economics, and Policy (WW) JICEP http://www.worldscinet.com/jicep/jicep.shtml International Conference (Thailand) Management of Engineering and Technology PICMET’10 http://www.picmet.org/new/Conferences/2010/ Technology and Information Management Program (US) UC Santa Cruz http://www.tim.ucsc.edu/ OECD Innovation Report (WW) Sustainable and greener growth http://www.oecd.org/dataoecd/51/28/45326349.pdf US White House Innovation …
High schools face many challenges. First, the fluctuating high school drop out rate in the US (around 8-10% over all), especially in the largest urban areas (as high as 50% or more), is setting off alarm bells with many stakeholders. Part of the solution is universities getting more involved in high schools. Second, funding shortages …
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Some of the Amazing People I Know: Many people amaze me — let me give two examples — one outside IBM and one inside IBM. Outside IBM, one person who is a constant source of wonder to me for his energy and activities is Prof. Jay Kandampully Ohio State University, Professor of Services Management , …
Home Schooling: In preparation for a K-12 education panel I will participate in, I was looking for some help to understand home-schooling in the Bay Area of Northern California (Silicon Valley)…. Marlene Turner, Associate Dean College of Business at San Jose State University helped by providing me with some perspective and then some pointers: “Getting …
Shared Service and Shared Governance: Ever since I mentioned that the City of San Jose, CA and the university SJSU have shared service and shared governance of their libraries at the Martin Luther King Library in San Jose — I have been finding out that other places also/already do the same shared service and shared …