Textbook New Edition: Who Shall Live? Health, Economics, and Social Choice

“In this classic book, Professor Victor Fuchs draws on his deep understanding of the strengths and limitations of economics and his intimate knowledge of health care institutions to help readers understand the problems every nation faces in trying to allocate health resources efficiently and equitably. In a new Introduction to the second expanded edition, Professor …

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Cambridge Service Alliance

Consider joining the Cambridge Service Alliance on LinkedIN a unique global alliance between leading businesses and universities. Founded by Cambridge University, in alliance with BAE Systems and IBM, the Alliance was formed in 2010 and is designed to bring together some of the world’s best firms and researchers devoted to delivering today the insights, education …

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Education in the Age of Smart Machines

Education is arguably society’s most important type of service.  Education is also slow to change in many ways.  However, that was before the age of smart machines. To find out why and how things are about to change, be sure to be on hand, when on June 3 at Union College in Schenectady, New York, David Ferruci, the …

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SRII Conference: Rapid Evolution of Service Capabilities

The SRII Global Conference took place in San Jose, California last week. Below I provide a summary of the conference flow over five days of events, and then some summary comments about the accelerating evolution of service capabilities enabled by the cloud and smart phones. On Tuesday, the SRII SIG and Chapter meetings took place. …

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CFP Journal of Service Research Special Issue on IT-Related Service: A Multidisciplinary Perspective

Journal of Service Research calls for submissions for a special interdisciplinary issue on IT-related service. Much of the radical transformation of the world economy from an industrial to a post-industrial service society comes from the contribution of information technology (IT) to service sectors and from IT as service. This special issue is multidisciplinary in nature …

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NEW Japan’s S3FIRE (Service Science, Solutions and Foundation Integrated REsearch) Program

Japan’s S3FIRE (Service Science, Solutions and Foundation Integrated REsearch) Program http://www.ristex.jp/servicescience/EN/index.html In fiscal 2010, Japan’s Science & Technology Research Institute of Science and Technology for Society (JST RISTEX) organization established the Service Science, Solutions and Foundation Integrated REsearch Program.  The aim of the Program is to identify the specific or latent needs of society and …

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Service Science, Progress and Directions

Interest in Service Science, Management, Engineering, and Design (SSMED) continues to grow globally.  Related conferences and journals are continuing to appear on a regular basis (see “conferences” in this blog for some recent pointers).   Prof. Henry Chesbrough of UC Berkeley’s new book “Open Services Innovation” shows how companies in any industry can make the critical …

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Singapore update

Singapore Update:  The SSME Council in Singapore has been in existence since 2007 with all the universities, IDA and 25 industry partners.  WDA and SNEF are two recent government bodies who had further participated last year to support linkage to 300 over CEOs (as employers) as well as inclusion of service science competencies into the …

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