Archive of entries posted on July 2010

Short takes week of 7/30

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Call for papers SRII (WW) Service Research and Innovation Institute  www.thesrii.org Journal of International of Commerce, Economics, and Policy (WW) JICEP http://www.worldscinet.com/jicep/jicep.shtml International Conference (Thailand) Management of Engineering and Technology PICMET’10 http://www.picmet.org/new/Conferences/2010/ Technology and Information Management Program (US) UC Santa Cruz http://www.tim.ucsc.edu/ OECD Innovation Report (WW) Sustainable and greener growth http://www.oecd.org/dataoecd/51/28/45326349.pdf US White House Innovation …

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Universities Helping and Starting High Schools:

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High schools face many challenges.  First, the fluctuating high school drop out rate in the US (around 8-10% over all), especially in the largest urban areas (as high as 50% or more), is setting off alarm bells with many stakeholders.   Part of the solution is universities getting more involved in high schools.   Second, funding shortages …

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Amazing people

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Some of the Amazing People I Know: Many people amaze me — let me give two examples — one outside IBM and one inside IBM. Outside IBM, one person who is a constant source of wonder to me for his energy and activities is Prof. Jay Kandampully  Ohio State University, Professor of Services Management , …

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IBM wins IEEE Employer Professional Development award

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NEWS: The IEEE Educational Activities Board (EAB) voted to recognize IBM Corporation’s exceptional achievements in professional development by awarding IBM the 2010 IEEE Educational Activities Board Employer Professional Development Award with the following citation: “for sustained excellence, innovative approaches and continuous improvement in learning for its 400,000 employees working in 170 countries worldwide” This award …

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2010 IBM CEO Study

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The CEO study is posted:  http://www-935.ibm.com/services/us/ceo/ceostudy2010/index.html This year, IBM interviewed student (our future leaders!) from around the world. A couple of key points were: Students are at least twice as likely to focus on globalization and sustainability issues as CEOs Students see scarcity of resources as a challenge they will need to address during their …

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7 New Skills Every Worker Needs

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Read the article here:  from USNews & World Report Agility  /  Skills Combos  /  Tacit skills  /  A broad vision  /Analytics Curiosity  /  Self Reliance I don’t think these are NEW; they should look familiar to promoters of service science.  They really spell out more details about the breadth – the horizontal part of the …

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K-12 panel & home schooling

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Home Schooling: In preparation for a K-12 education panel I will participate in, I was looking for some help to understand home-schooling in the Bay Area of Northern California (Silicon Valley)….   Marlene Turner, Associate Dean College of Business at San Jose State University helped by providing me with some perspective and then some pointers: “Getting …

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City & university shared services

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Shared Service and Shared Governance: Ever since I mentioned that the City of San Jose, CA and the university SJSU have shared service and shared governance of their libraries at the Martin Luther King Library in San Jose — I have been finding out that other places also/already do the same shared service and shared …

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Short takes – week of July 23

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Conference on Service Innovation (UK) London Business School Sept 22-23, 2010 http://www.msi.org/conferences/conferences.cfm?conf=109 IBM Almaden Institute on Health (US) http://www.almaden.ibm.com/institute SPLASH Health Modeling Project (US)   http://www.almaden.ibm.com/asr/projects/splash Global Forces: An Introduction (WW) McKinsey Quarterly http://www.msi.org/conferences/conferences.cfm?conf=109 National Information Exchange Model (US) http://www.niem.gov/ Kuali Rice (WW) http://www.kuali.org/rice Bay Area Council (US) Focus economic development  http://www.bayareacouncil.org/ Jobs and Policy Design …

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Merging Service Systems: Shared Service and Shared Governance

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Merging Service Systems:  Shared Service and Shared Governance, benefit from Upskilling Jobs and Strengthening Regional Identity :     When most people hear the word’s “shared service and shared governance” they hear “staff reductions” and political obstacles start emerging left and right.   In spite of this challenge, overcoming these political obstacles can lead to award winning results, …

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