Smart Service Systems

Investment in smart, people-centered service systems (NSF): 2016 $13M:  https://www.nsf.gov/news/news_summ.jsp?cntn_id=189628 2015 $10M:  https://www.nsf.gov/news/news_summ.jsp?cntn_id=136268 Would be great to get funding up to $100M a year from ~$10M  year over the last few years. Smart service systems = socio-technology systems with artificial intelligence/machine learning to augment people in their social roles, where economics and public policy are …

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Predicting discoveries or automated hypotheses from the literature

Spangler S, Wilkins AD, Bachman BJ, Nagarajan M, Dayaram T, Haas P, Regenbogen S, Pickering CR, Comer A, Myers JN, Stanoi I (2014) Automated hypothesis generation based on mining scientific literature. InProceedings of the 20th ACM SIGKDD international conference on Knowledge discovery and data mining 2014 Aug 24 (pp. 1877-1886). ACM.  URL: http://scholar.harvard.edu/files/alacoste/files/p1877-spangler.pdf This early …

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Eight unsolved grand challenges of AI/CogSci

To stimulate university startups, students should be learning to build, understand, and work with an open source cognitive assistant on their smartphones that helps them learn, plan their career opportunities, develop cognitive assistants for all occupations they plan to enter. The above will become much easier, once these eight unsolved grand challenges of artificial intelligence …

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Jobs of the Future

Alan Kay one of my mentors at Apple during the 1990’s was well-known for saying the best way to predict the future is to invent it….. President James Mellinchamp (Piedmont College, Georgia) just sent me this nice list of 55 jobs of the future, by Futurist Thomas Frey: http://www.futuristspeaker.com/business-trends/55-jobs-of-the-future/. What I especially like about the …

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Annual re-read list – my top ten books

From bottom (longest time on list) to top (shortest time on list)… I try to re-read once a year if I can… http://service-science.info/archives/4333 (10) Fagin R, Halpern JY, Moses Y, Vardi M (2004) Reasoning about knowledge. MIT press. https://www.amazon.com/Reasoning-About-Knowledge-Ronald-1995-08-14/dp/B01JXSKYMS/ One of the most cited books in artificial intelligence – a must read.  Reasoning about the …

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The need for next generation cognitive curriculum

(1) For CEOs to understand cognitive How does one win? Tesla Gathers More Autopilot Miles in a Day Than Google Has in Its Whole Program http://www.autoevolution.com/news/tesla-gathers-more-autopilot-miles-in-a-day-than-google-has-in-its-whole-program-107841.html For CEO’s who want to truly understand cognitive, I recommend reading or listening to the following on next cross country flight… The Master Algorithm: How the Quest for the …

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Readings that are service systems related…

Reading that are service systems related… 1. Badinelli R (2016) Modeling service systems. Service systems and innovations in business and society collection, Editors: Spohrer J, Demirkan H.  Business Expert Press. https://www.amazon.com/Service-System-Modeling-Ralph-Badinelli/dp/1631570234/ “At once staggered by the challenges of modeling service systems, I was inspired by the opportunity they offered.  We are at an exciting stage …

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Decision Making Methods Evolving and Generative Pattern Languages

How do we make better decisions – individually and collectively?  Are these methods evolving over time? I was recently trying to recall a book I had read related to this topic – and my colleague David Ing helped me remember the book I was struggling to recall… Mitroff II, Linstone HA (1995) The unbounded mind: …

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Human-centered, smart service system NSF Workshop

Haluk Demirkan compiled this helpful list:   http://california-center-for-service-science.org/nsf-workshop/ http://california-center-for-service-science.org/nsf-workshop-final-agenda/ http://california-center-for-service-science.org/nsf-workshop-attendee-info/ http://california-center-for-service-science.org/nsf-workshop-position-papers/ http://california-center-for-service-science.org/wp-content/uploads/2014/01/NSF-Workshop-Proposal-Summary.pdf https://www.nsf.gov/awardsearch/showAward?AWD_ID=1353337 http://cogsci.ucmerced.edu/2014/01/01/cis-faculty-wins-nsf-support-for-conference/ http://ccss.ucmerced.edu/wp-content/uploads/2014/10/NSF-Report.final_.pdf

Reading and thinking….

“Civilization advances by extending the number of important operations which we can perform without thinking of them.” Alfred North Whitehead, English mathematician Recommended reading: To better understand the socio-technical systems design loop read: Kline, S. J. (1995). Conceptual foundations for multidisciplinary thinking. Stanford University Press. (doesn’t mention T-shaped skills, but very relevant to this concept …

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