Industry: What would you like to see in service education?

The International Society for Service Innovation Professionals (ISSIP), a global non-profit consortium of industry, academia and governments has launched a research project to co-develop curricula guidelines for all forms of education in service with educators, government agencies and industry representatives around the world. As a first step in this project we have produced a brief survey for the purpose of discovering the extant breadth and depth of service education and the needs for service education in the future.

We ask you, as a professional with interests in service or service industries, to take a few minutes to complete this survey. Results of this survey will be posted on the ISSIP web site ( Participation in this survey is entirely voluntary and you may quit the survey at any time. If you have any questions about this survey, please contact: Ralph D. Badinelli Professor, Virginia Tech,
The survey can be accessed at
Thank you for assisting this research.

Ralph D. Badinelli
Business Information Technology Department 0235
Virginia Tech
Blacksburg, VA 24061
(540) 231-7688

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