|We invite you to participate in the 21st Annual Frontiers in Service Conference, which is the premier meeting for Service Research. The conference will be a two and a half day event and will include talks by thought leaders and an audience composed of a blend of academics and industry practitioners. This Conference is sponsored by The Center for Excellence in Service, Robert H. Smith School of Business, University of Maryland, USA, INFORMS, The American Marketing Association, and IBM,
The conference will be held June 14-17, 2012 at the Hyatt Regency, Bethesda Maryland and at the Robert H. Smith School of Business in Van Munching Hall on the University of Maryland main campus, College Park, Maryland, USA.
Registration is now open. Early registration ends on April 16th–the registration fee will go up after this date.
Curtis Clark, IBM
Apoorva Gandhi, Marriott International
P.K. Kannan, University of Maryland
Barak Libai, Tel-Aviv University
Gary Swart, oDesk
Caroline Tippett, Phillips Foods & Seafood Restaurants
AIR & HOTEL RESERVATIONS
Hotel and airline reservations should be made on your own – helpful information concerning online registration, hotel reservation information, and airports can be found at
When making your air and hotel reservations, anticipate arriving by Thursday evening for our opening reception from 6:00 – 8:00 p.m. and flying out mid-afternoon or later on Sunday. Sessions end at noon on Sunday. Please reserve your hotel room early, as there are a limited number of rooms at our special conference rate. The Conference hotel is offering special room block rates for single through quadruple occupancy rooms.
Rates per night: $135 (Single/Double), $185 (Triple) and $210(Quad) (all amounts in USD)
By phone: +1 301 657 1234 – Reservation code: TERP
Toll Free (888) 421.1442 – Reservation code: TERP
Room block cut off: May 24, 2012
By Internet: CLICK HERE TO RESERVE A HOTEL ROOM
More information about the conference can be found online at http://www.rhsmith.umd.edu/frontiersconference/