AMCIS 2012 (Seattle) Service Mining: Technology, Management and Application

Dear Colleagues and Scientists,

Considering your research in related areas, we cordially invite you to submit a paper to AMCIS 2012 (Seattle)- Mini-Track: Service Mining: Technology, Management and Application (

The goal of this mini-track is to attract different disciplines such as artificial intelligence, management, operations management, and statistics to focus on mining “services” in the new paradigm. Due to the significant revenue of service industry around the world, service mining is worth to investigate to help companies earn more profit from now on.

Suggested topics are as follows:
  • Technology: Artificial intelligence, Statistics
  • Model: Operations management, Management science
  • Management: Service alliance/cooperation, Service branding, Service pricing, Service innovation, Service recovery/retention, Service productivity
  • Application: Social network services, Web services, E-services, Traditional services

Note: Full paper and Research-in-Progress paper are acceptable

Submission: March 1, 2012
Author Notification: April 6, 2012
Camera Ready: April 25, 2012

Attached please find the details of CFP. Thank you and see you soon.
Best regards,
Allen W. Chang, Ph.D
Dept. of Business Administration,
Tamkang University, Taiwan
No.151, Yingzhuan Rd., Danshui Dist.,
New Taipei City 25137, Taiwan (R.O.C.)

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