Archive of entries posted on February 2012

Historic Document: Service Science – Issue Paper V.1.0

Posted by on

Historic Document: Services Science An IBM Global Team Issue Paper v.1.0 ISSUE While manufacturing continues to play a vital role in the US economy, it is the service sector that dominates in the production of economic output and employment. Services include everything from professional service workers (medical, financial, consulting, IT) to food service employees, to …

Continue reading ‘Historic Document: Service Science – Issue Paper V.1.0’ »

CFA: 2012 INFORMS for a Sustainable World, Beijing (Deadline March 5)

Posted by on

2012 INFORMS International Meeting, Beijing, China, We would like to invite you to join CPMS, the Practice Section of INFORMS at the 2012 INFORMS International Meeting in Beijing,June 24-27, 2012, http://meetings2.informs.org/beijing2012/. The theme of the conference is OR/MS for a Sustainable World. We are interested in the papers that showcase the use of Analytics and …

Continue reading ‘CFA: 2012 INFORMS for a Sustainable World, Beijing (Deadline March 5)’ »

CFP: Service Science and Systems (SSS’2012)

Posted by on

CALL FOR PAPERS The Fifth IEEE International Workshop on Service Science and Systems (SSS’2012) URL: http://compsac.cs.iastate.edu/workshop_details.php?id=43&ySSS 2012 – cfp A joint event with COMPSAC’12 The 36th Annual IEEE International Computer Software and Applications Conference Izmir, Turkey, July 16 – 20, 2012 ========================================================== GOAL OF THE WORKSHOP: Service sector forms a growing portion of world economy, …

Continue reading ‘CFP: Service Science and Systems (SSS’2012)’ »

CFP: Special issue of IEEE Internet Computing on “Future Internet Protocols”

Posted by on

Dear Colleagues, We are still looking for submissions, even if you did not give us a notice of interest by the 15th.  Please also note that the CFP includes application-level protocols: I would like to emphasize these three CFP bullets: . Policies and protocols for cloud computing and enterprise management . New technologies for policy …

Continue reading ‘CFP: Special issue of IEEE Internet Computing on “Future Internet Protocols”’ »

Technology Services Insights

Posted by on

Technology Services Insights Thought Leadership for Technology Services The current state of the technology industry is leading technology service organizations to revisit their financial models, partner strategies, and service offerings. TSIA believes service organizations need to manage a short list of critical service challenges in 2012. Service Challenge #5: Define “free” and “fee” in the cloud …

Continue reading ‘Technology Services Insights’ »

Some books used in teaching aspects of service science: Please add yours below

Posted by on

Some books used in teaching aspects of service science: Please add yours below New in 2016 – see Fundamentals of Service Systems Editors: Cardoso, J., Fromm, H., Nickel, S., Satzger, G., Studer, R., Weinhardt, C. (Eds.) 1. The Service-Dominant Logic of Marketing: Dialog, Debate, And Directions Robert F. Lusch (rlusch@eller.arizona.edu), Stephen L. Vargo http://www.amazon.com/Service-Dominant-Logic-Marketing-Dialog-Directions/dp/076561491X 2. …

Continue reading ‘Some books used in teaching aspects of service science: Please add yours below’ »

Reminder: Management and Service Science (MASS 2012) – new deadline March 12th

Posted by on

Reminder  Notice   Just a friendly reminder that the deadline for submitting papers to MASS 2012 extended to: March 12, 2012   CALL FOR PAPERS The 6th International Conference on Management and Service Science (MASS 2012) will be held from August 10~12, 2012 in Shanghai, China. We cordially invite you to participate this conference.   …

Continue reading ‘Reminder: Management and Service Science (MASS 2012) – new deadline March 12th’ »

CFP: INFORMS Beijing 2012 due by March 5

Posted by on

ABSTRACT SUBMISSION DEADLINE EXTENDED INFORMS/Beijing 2012 paper abstracts due by March 5, 2012 Update: Please take a moment to visit the INFORMS/Beijing 2012 conference website if you haven’t recently done so (in particular the page that features the four plenary speakers). Several of the plenary talks are on issues of interest to Service Science members. …

Continue reading ‘CFP: INFORMS Beijing 2012 due by March 5’ »

INFORMS 2012 Annual Meeting in Phoenix, AZ Oct. 14-17

Posted by on

Dear Service Science Section colleagues, The Service Science Section will sponsor a cluster of research sessions at the INFORMS 2012 Annual Meeting in Phoenix, Arizona, October 14-17, 2012. If you would like to serve as a Session Chair and organize a sponsored session for the Service Science Section cluster, please contact Greg Heim (gheim@mays.tamu.edu). The …

Continue reading ‘INFORMS 2012 Annual Meeting in Phoenix, AZ Oct. 14-17’ »