Dear PhD-candidates, Researchers, Friends and Colleagues. The Aalto University School of Science and the Department of Industrial Engineering and Management announce that the 6th annual Summer School in Services (SEM2011) will be held in Espoo, Finland from Sunday August 28th, 2011 to Wednesday 31st, 2011. The summer school targets PhD students around the world to …
Continue reading ‘Invitation to Summer School in Services SEM2011’ »
JANUARY HICSS-44 Hawaii International Conference on System Science FEBRUARY 2011 conference of the Swiss Institute of Service Science “Service Innovation in the 21th century – Opportunities for Swiss Enterprises”, taking place in Berne, Switzerland, on Feb 28, 2011. MARCH The 2nd International Conference on Education, Training and Informatics: ICETI 2011 The 2nd International Conference on …
http://www.ahfe2012.org/HSSE.html JULY 20-25 San Francisco “If there is any one element to the engineering of service systems that is unique, it is the extent to which the suitability of the system for human use, human service, and excellent human experience has been and must always be considered.” And here’s a WHO’s WHO in service science!! …
Continue reading ‘Conference 2012: Human Side of Service Engineering’ »
http://www.springerlink.com/content/2373262133674710/fulltext.html How technology is changing the design and delivery of services Mark M. Davis1 , James C. Spohrer2 and Paul P. Maglio2 (1) Bentley University, Waltham, MA, USA (2) IBM Research-Almaden, San Jose, CA, USA
http://www.springer.com/978-1-4419-8269-8 Demirkan, Haluk; Spohrer, James C.; Krishna, Vikas (Eds.) 1st Edition., 2011, XXIV, 358 p.
Profs!! ask your students who are interested in making the planet a better place to live to go check this out! Get in at the start of a cool new group on campus. http://www.sfspglobal.org/news/index.html