ART & SCIENCE OF SERVICE CONFERENCE June 8-10, 2011 IBM Almaden Research Center, San Jose, California
Art & Science of Service 2011 Laura Smith • SERVICE SCIENCE IN DEVELOPING COUNTRIES For this year’s conference, we seek submissions that focus on the following topics as they relate to developing countries: – Service Design and Innovations – Service offerings and technology that remove barriers of access to information – Leveraging existing technology to …