ART & SCIENCE OF SERVICE CONFERENCE June 8-10, 2011 IBM Almaden Research Center, San Jose, California

Art & Science of Service 2011 Laura Smith • SERVICE SCIENCE IN DEVELOPING COUNTRIES For this year’s conference, we seek submissions that focus on the following topics as they relate to developing countries: – Service Design and Innovations – Service offerings and technology that remove barriers of access to information – Leveraging existing technology to …

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CFP: JSIS Special Issue on Service Management & Engineering: Aligning Business & IT Services

The Journal of Strategic Information Systems http://www.elsevier.com/locate/jsis IMPORTANT DATES Submission deadline: 1st of March 2011 Target publication date of special issue: 3rd quarter of 2011 MOTIVATION AND SUGGESTED TOPICS An increasing number of activities of public and private organizations are engineered and managed as services, often creating a new potential for economic growth and welfare …

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