SSME wiki archive – world wide programs



Arizona State University, Center for Services Leadership

Bahcesehir and Northeastern Universities, Dual Master’s Program

Carnegie Mellon University, IT Services Qualification Center (ITSQC)

Geneva Businss School, Master of Science in Business Administration

Georgia Institute of Technology, Tennenbaum Institute

Hanken Swedish School of Economics adn Business Adminsitraiton

India National Institute of Design

Karlstad University, CTF Service Research Center

Karlstad University, Master Programme

Manchester Business School, Centre for Service Research

Masaryk University, SSSME Master

Michigan Technological University, Service System Engineering

National Tsing Hua University Taiwan

Nirma University of Science and Technology, Institute of Management

North Carolina State University, SSME

Northern Illinois University, SSME

Ohio State University, Fisher College of Business, Initiative for Managing Services

Peking University, Service Science and Engineering

Politecnico Milano, Services Engineering Master’s program

Rensselaer Polytechnic Institute, School of Engineering, Center for Services Research and Education

Rutgers, Masters of Business and Science

San Jose State University, SSME Program

Scuola Superiore Sant’AnnaMaster, postgraduate (1 year) in Management, Innovation and Service Engineering. 800 hs of lectures by 17 courses + Innovation Labs (120 hs)

Singapore Management University, SSME Programme

SSMENetUK, SSMEnetUK is funded by EPSRC and supported by IBM, BT, HP, Utilities Exchange Ltd and Abacus Billing.

Stanford University, Center for Work, Technology & Organization

State University of New York at Albany, Department of Informatics

Stevens Institute, Service Management

Stevens Institute, Master of Information Systems

* Service Innovation (SME 720), Michael zur Muehlen (,

Swiss Institute of Service Sciencea joint venture of School of Engineering at Zurich University of Applied Sciences, the Geneva School of Business Administration at the University of Applied Sciences Western Switzerland, and the School of Applied Psychology of the University of Applied Sciences North-West Switzerland

University of Pavia, ngegneria dei Servizi (Services’ Engineering)

Universidade do Porto, Master in Services Engineering and Management

MESG (Mestrado em Engenharia de Servis e Gest)

Universidad Federal de Rio de Janeiro, Grupo de Produo Integrada

Universita Carlo Cattaneo – LIUC, Service Oriented Management Engineering – Advanced course

Universita Milano Bicocca – Master ICT Management

University of Alberta, Service Systems Research Group

SSRG details

University of Bridgeport, Technology Management Master’s Program Service Management and Engineering Concentration

University of Buffalo, Service Systems Engineering

University of California at Berkeley, SSME

* Innovation in Services and Business Models (MBA 290T-1), University of California, Henry Chesbrough

University of California at Merced, School of Social Sciences, Humanities and Arts, >Minor in Services Science

* Service Science (MGMT150/COGS152), University of California Merced, Paul P. Maglio (,

University of Coimbra:  * Service Engineering, MSc level, 40 students, various scattered material (e.g. papers, tutorials, web pages, etc.), Jorge Cardoso (

University of Glasgow,Complex Services Innovation Research Network

University of Illinois, U/C Illinois Foundry for Innovation in Engineering Education

University of Maryland, Center for Excellence in Serviceat the Robert H. Smith School of Business

Services Sciences, Management and Engineeringat Smith

Center for Complexity in Business

University of Pretoria, Engineering Service Science South Africa

University of Porto, FEUP Master of Service Engineering and Management

* Master in Services Engineering and Management, University of Porto, João Falcão e Cunha (,

University of Pennsylvania, Wharton Business School,Fishman-Davidson Center for Service and Operations Management

University of Sydney, School of Information Technologies, Services Science, Management and Engineering

University of Tokyo, Service Innovation Working Group

* An Introduction to Service Science (FIS2306H), Bsc, University of Toronto, Kelly Lyons (,

University of Trento, Professional Master in Technologies for E-Government

University of Warwick Business School

University of Washington, Integrated Systems Engineering

Wright State University, Information & Services Science, Kno.e.sis Center