Send me ( new articles about service science topics, engineering education, skills, curricula, and related items and I will add them to the library to share worldwide.

Japanese version of the seminal “Succeeding Through Service Innovation”

Here’s an interesting site for sharing economics resources for college professors

Kallie Hedberg, Change in the Service Industry, post-WWII – present, June 10, 2010. (Unpublished, available from website with permission)

Report by Tom Kucharvy of Beyond IT, Inc: Beyond IT  IBM’s Plan to Transform University IT Education: And Spur Student Enthusiasm in the Process

Another by Kucharvy:  IBM’s Role in Creating the Workforce of the Future

Report from the University of Twente about creating their 2010 Service Science Graduate Research ProgramTEE 2010 V 3.0

NAE Eng Curricula Wkshp Report – 2009

Helsinki Service Science Summit White Paper v1

A compendium of articles prior to 2010 are listed at the IBM SSME web site on the “Learn” tab.

A reference compiled by Jim Spohrer and Steve Kwan of SJSU is at this link .