Send me (firstname.lastname@example.org) new articles about service science topics, engineering education, skills, curricula, and related items and I will add them to the library to share worldwide.
Japanese version of the seminal “Succeeding Through Service Innovation”
Here’s an interesting site for sharing economics resources for college professors: http://www.guidetoonlineschools.com/library/economics-for-college-professors
Kallie Hedberg, Change in the Service Industry, post-WWII – present, June 10, 2010. (Unpublished, available from service-science.info website with permission)
Report by Tom Kucharvy of Beyond IT, Inc: Beyond IT IBM’s Plan to Transform University IT Education: And Spur Student Enthusiasm in the Process
Another by Kucharvy: IBM’s Role in Creating the Workforce of the Future
Report from the University of Twente about creating their 2010 Service Science Graduate Research Program: TEE 2010 V 3.0
A compendium of articles prior to 2010 are listed at the IBM SSME web site on the “Learn” tab.
A reference compiled by Jim Spohrer and Steve Kwan of SJSU is at this link .