SRII Global Conference – Abstracts due Oct 30th

Please submit an abstract to SRII Global Conference 2012 by Oct 30th deadline. http://www.thesrii.org/index.php/2012-call-for-papers This is the leading forum for the presentation and discussion of IT-enabled service innovations from around the world, and this year’s meeting is July 24-27 in the capital of Silicon Valley – San Jose, CA. To see some of the outstanding …

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SRII Conference: Rapid Evolution of Service Capabilities

The SRII Global Conference took place in San Jose, California last week. Below I provide a summary of the conference flow over five days of events, and then some summary comments about the accelerating evolution of service capabilities enabled by the cloud and smart phones. On Tuesday, the SRII SIG and Chapter meetings took place. …

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