Eco-city collaboration between Singapore and China

Tianjin Eco-city: Gloria Ng, who leads Service Innovation Practice, at the Institute for Systems Science at NUS Singapore told me about the Tianjin Eco-city collaboration between Singapore and China:  “We aim to build an economically thriving, environmentally friendly, socially harmonious and resource-efficient city. The key concept underpinning the planning and development of the Sino-Singapore Tianjin …

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Where We are Losing: The 2010 State of the Future report

Where We are Losing:   The 2010 State of the Future report has just been released by the Millennium Project (http://www.millennium-project.org).   I urge you all to read it soon. I especially think the service science community needs to engage in understanding where we (as an instrumented, interconnected, and intelligent planetary community) are losing: fewer people voting, …

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Our ecological footprint?

How Big Is Our Ecological Footprint: The carrying capacity of Earth depends on the quality of service systems that exist.   Here is a nice website and quiz to help build awareness of our ecological footpprint http://www.myfootprint.org/ Of course, “Our Ecological Footprint” is a classic book by Mathis Wackernagel (search Google books). There is a great …

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What is a holistic service system?

Defining What is a Holistic Service System: I am looking for ideas about what is a good definition for a holistic service system.  My own definition is to first offer some examples: cities, universities, luxury resort hotels.  And then mention that holistic service systems are a type of system of service systems (service network), that …

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