New study released – Socio-economic impact of open service innovation
http://ec.europa.eu/information_society/newsroom/cf/item-detail-dae.cfm?item_id=7195
This study assesses the economic and societal potential and impact of open service innovation approach in Europe. The study is coordinated and led by Logica business consulting. The consortium consists of IBM, Nokia, Intel, Novay and Innovation Value Institute. The study considers the role of users and citizens in open, user-driven service innovation, as part of the industrial eco-system, in the context of societal and ICT developments.
Interview: Henry Chesbrough (Haas School of Business)
“to compete effectively in a knowledge-based economy — business leaders of all kinds need to reinvent themselves as innovators in services.”
http://www.strategy-business.com/article/11210?gko=af24f&cid=TL20110616
Promoting Innovation in the Services Sector
The United Nations Economic Commission for Europe reports
http://www.unece.org/ceci/publications/icp3.pdf
New issue Service Science Journal
Robin Qiu writes:
I am very pleased to announce the release of <<Service Science>>, V3N2 (http://www.sersci.com/ServiceScience/index.php). All papers are publicly accessible. Papers can be read online. Each paper as a PDF file can also be downloaded from the website. A registered reader/author can write up online comments on each published paper. Please show your supports through our Wiki.
Our e-journal version can be located at http://www.sersci.com/magazine/v3n2/.
Note that <<Service Science>> journal editing team continues to work with the INFORMS publication office in pursuit of INFORMS’ full sponsorship. If successful, all published papers (backtracking to the first issue published in the Spring of 2009) will be officially archived as INFORMS’ publications.
Beyond Products: Transforming Through Service
New Emerging Knowledge – Beyond Products: Transforming Through Service
The CSL is focused on designing and conducting cutting-edge service(s) research that delivers both significant business and academic value. We are pleased to announce a new addition to our CSL website on the topic of “Service Infusion”. This emerging knowledge is focused on how to get beyond products and transform through service. The new Service Infusion page has a number of available resources on the topic of service transformation, all of which we hope you find beneficial.
In addition, we invite you to download the new CSL White Paper entitled “Service Logic: Transforming Product-Focused Businesses” by Drs. Stephen W. Brown, Anders Gustafsson and Lars Witell, that discusses at length the challenges and key success factors in an organization’s move from products to services.
IJSSME&T Journal – free issue online
International Journal of Service Science, Management, Engineering, and Technology. A complimentary copy of Volume 1, Issue 4 may be accessed by clicking the link below:
http://resources.igi-global.com/marketing/journals/IJSSMET1(4).pdf
Recruiting Trends 2010 – 2011
Collegiate Employment Research Institute
Download the free report.
Despite the gloomy national labor market situation, the college segment of the market is poised to rebound this year. While overall hiring across all degrees is expected to increase 3%, hiring at the Bachelor’s level is expected to surge by 10% according to the 4,600 employers who responded to Michigan State University’s Recruiting Trends 2010-2011 survey … more at the CERI site.
IGI Global Announces the Successful Completion of IJSSMET’s Inaugural Year
Hershey, PA – October 29, 2010 – IGI Global, an international publishing company specializing in high-quality research publications in the fields of computer science and information technology management, is pleased to announce the successful completion of the inaugural year of the International Journal of Service Science, Management, Engineering, and Technology (Editor-in-Chief Miguel-Angel Sicilia, University of Alcalá, Spain).
Services play a central role in the economies of nations and in global commerce. Every organization is involved in service to some extent, and service systems are often complex and need a multi-disciplinary approach to be fully understood. IJSSMET provides an open forum for researchers and practitioners to share leading-edge knowledge in service science understood as a broad research field that encompasses all the aspects that relate to services, their planning, design, operation, evaluation, and improvement.
For more information on the International Journal of Service Science, Management, Engineering, and Technology, please visit http://www.igi-global.com/ijssmet. For purchasing information, please contact cust@igi-global.com, 717-533-8845 x100 or 866-342-6657.
The Value of HPC and Better Simulation Models (WW)
Many service science researchers world wide are working on better simulation models of service systems and networks. Some of these models will eventually require high performance computing (HPC) systems that rival super computers used in weather prediction to produce their results. One question the community needs to be asking itself is how can the community best leverage HPC and simulation models today? Many areas of science can advance with the aid of HPC and better simulation models in general. When will the service science community have results like the following (in the physics domain), but for service system designs that are improved based on Monte Carlo simulation runs?
http://www.sciencedaily.com/releases/2010/07/100719083044.htm