Happy New Year 2011 to you and the other pioneers in the service science community world wide! Let’s start the new year right by introducing “whole service” as an ambitious and exciting new frontier area. Everyone knows what self service is, and some have even heard of super service, but what is “whole service?” To …
International Symposium on Academic Informing Science and Engineering: AISE 2011; in the context of The 2nd International Multi-Conference on Complexity, Informatics and Cybernetics: IMCIC 2011 March 27th – 30th, 2011 ~ Orlando, Florida USA. AISE 2011’s Organizing Committee preferred to also include the engineering perspective to the content of the symposium because of the very …
2011 conference of the Swiss Institute of Service Science “Service Innovation in the 21th century – Opportunities for Swiss Enterprises”, is taking place in Berne, Switzerland, on Feb 28, 2011. The conference will create a platform for dialogue between industry, government, and universities. It will discuss – business and application related aspects of Service Science …
International Journal of Service Science, Management, Engineering, and Technology. A complimentary copy of Volume 1, Issue 4 may be accessed by clicking the link below: http://resources.igi-global.com/marketing/journals/IJSSMET1(4).pdf
International Joint Conference on Service Sciences(IJCSS) 2011 is calling for paper. This conference is a joint effort of International Conference on Service Sciences(ICSS), and International Conference on Service Sciences and Innovation(ICSSI), it is hosted by Yuan Ze University of Taiwan, and co-sponsored by IBM, Serviceology (SSME) Advisory and Steering Committee, Sayling Wen Cultural and Education …
Continue reading ‘CFP International Joint Conference on Service Sciences(IJCSS) 2011’ »
Many nations include growing their financial serivces sector as part of their national service innovation roadmaps (see figure page 2 of http://www.ifm.eng.cam.ac.uk/ssme/documents/080428ssi_us_letter.pdf). These nations may find a recent article of special interest. Hatzakis, Nair, Pinedo (2010) have created a truly comprehensive article on operations in financial service businesses – a real “tour de force” and significant contribution to …
Continue reading ‘Operations in Financial Service Businesses’ »
Creating an undergraduate minor in SSMED: Service Science Management Engineering and Design Today’s undergraduates face new challenges upon graduation. Employers want and expect more. Global markets and competitors are one factor. They create an unrelenting pace of change and the so-called “innovation imperative.” Students seeking employment today need more than depth in one academic discipline. …
Continue reading ‘Creating an undergraduate minor in SSMED’ »
ANZMAC Workshop Extending Service-Dominant Logic in Marketing University of Auckland Business School March 11-12, 2011 Chairs: Rod Brodie, University of Auckland Business School Janet R. McColl Kennedy, University of Queensland Advisory Committee: Robert F. Lusch, University of Arizona, USA Stephen Vargo, University of Hawaii, USA Kaj Storbacka, Hanken School of Economics, Finland During early March …
Continue reading ‘CFP / WORKSHOP: Extending Service-Dominant Logic in Marketing’ »
DEsigning Lifelong Learning for Innovation in Information Services Science A consortium creating new professional skills profile.
Collegiate Employment Research Institute Download the free report. Despite the gloomy national labor market situation, the college segment of the market is poised to rebound this year. While overall hiring across all degrees is expected to increase 3%, hiring at the Bachelor’s level is expected to surge by 10% according to the 4,600 employers who …