SSME

Broken links Definition of Service “https://en.wikipedia.org/w/index.php?title=Business-to-consumer_electronic_commerce&action=edit&redlink=1” -> “https://en.wikipedia.org/wiki/Business-to-business#Comparison_with_B2C” -> (outsourcing in electronic commerce contexts (both b2b and b2c)) Toward a Science of Service “https://www.research.ibm.com/university/” -> “https://web.archive.org/web/20100502114848/http://www.ibm.com/developerworks/spaces/ssme” or “https://researcher.watson.ibm.com/researcher/view_group.php?id=1230” -> (IBM relabeled its initiative in this area Service Science, Management, and Engineering to highlight the interdisciplinary nature of the effort.) References “http://gradworks.umi.com/33/37/3337048.html” -> “https://web.archive.org/web/20150212011052/http://gradworks.umi.com/33/37/3337048.html” -> (“Choudaha, …

Continue reading ‘SSME’ »

SSME

The SSME article on Wikipedia has fallen into disrepair, too many broken links, not concise and encyclopedic in style. Below is an archive of the starting point. {{Article for deletion/dated|page=Service science, management and engineering|timestamp=20200812190826|year=2020|month=August|day=12|substed=yes|help=off}} {{Multiple issues| {{more citations needed|date=September 2011}} {{more footnotes|date=December 2009}} {{advert|date=December 2009}} {{buzzwords|date=July 2020}} }} ”’Service science, management, and engineering”’ (”’SSME”’) is …

Continue reading ‘SSME’ »

AHFE HSSE online is underway!

Please join in if you would like…Track: The Human Side of Service Engineering – July 18-20, Sat, Sun, Mon 11th International Conference on Applied Human Factors and Ergonomics and the Affiliated Conferences 16-20, July, 2020, Virtual Conference, United States of America AHFE Opening Welcome and Keynote: https://video.ibm.com/recorded/127227638 AHFE 2020 Technical Sessions Day 1 (July 18, …

Continue reading ‘AHFE HSSE online is underway!’ »

CFP AI in Government and Public Sector – AAAI FSS November 13-14, 2020 Washington DC (Submit by August 5)

AI in Government and Public Sector Fall Symposium Call for Participation Deadline August 5, 2020 – https://easychair.org/conferences/?conf=fss20 AI is becoming ubiquitous, being useful across societal, governmental, and public sector applications. However, AI in Government at the federal, state, and local levels, and related education and public heath institutions (hereafter referred to as Public Sector) faces …

Continue reading ‘CFP AI in Government and Public Sector – AAAI FSS November 13-14, 2020 Washington DC (Submit by August 5)’ »

ICSSI 2020 – Taiwan, Oct. 15-17, 2020

Call for papers ICSSI 2020 “ Hybrid conference: Online presentation is available under COVID-19” Theme: Service Science in the Era of Digital Transformation Dates: October 15~17, 2020 Venue: National Tsing Hua University, Taiwan Website: http://icssi.s3tw.org.tw/ Contact: icssi2020@gapp.nthu.edu.tw Background Service Science, an interdisciplinary study of service systems, has been tightly connected with the human-centered design and innovation …

Continue reading ‘ICSSI 2020 – Taiwan, Oct. 15-17, 2020’ »

Events 2020

Upcoming Jun 17-19, Human-Centered Intelligence Systems, Split, Croatia Jul 18-20 AHFE HSSE – San Diego, CA USA (online) Aug 17-29 Frankfurt Summer School 2020 on Ethical Implications of AI , Goethe University, Frankfurt, Germany (already started online) Oct 15-17, ICSSI 2020 Taiwan. Past Jan 6-10 HICSS – Maui, HI USA Feb 5-7, IESS Porto, Portugal …

Continue reading ‘Events 2020’ »

CFP: Journal of Creating Value

This just in from Gautam Mahajan gautam.mahajan@gmail.com The Journal of Creating Value, a bi-annual, referred journal, invites submissions for its next issue 6.1 (May 2020) for creating value in all areas, including customers and businesses, society and government. Articles to be submitted by February 15, 2020. The Journal of Creating Value, is a unique journal …

Continue reading ‘CFP: Journal of Creating Value’ »

The Context for: “High Tech Skills for Service Expert Group: Smart service good practice identification”

Request: Do you have a good practice to share? Please post URL to your “good practice” that service experts should know about to the LinkedIn Group below. Thanks for sharing your good practice(s). Project Goal: Two year project, to develop a vision to (1) scale the creation of service science skills and high-technology jobs for Europe …

Continue reading ‘The Context for: “High Tech Skills for Service Expert Group: Smart service good practice identification”’ »

AHFE HSSE San Diego July 18-20, 2020 (Papers Due – Feb. 1, 2020)

AHFE HSSE: The Human-Side of Service Engineering – San Diego, CA UA Completed papers due: Feb 1, 2020 Conference Sessions: Jul 18-20, 2020 Website: http://ahfe2020.org/board.html#hsse AHFE umbrella conference: 2000+ attendeesHSSE sub-conference: 75-100 attendees, 50 papers in proceedings, up to 5 best paper awards Welcome, Agenda, Opening Presentation, Discussants July 18 – Saturday 08:00-10:00am Co-Chair C. …

Continue reading ‘AHFE HSSE San Diego July 18-20, 2020 (Papers Due – Feb. 1, 2020)’ »

ISSIP Awards

ISSIP awards provide recognition and career development opportunities to ISSIP.org members. ISSIP’s best paper awards encourage members to attend key conferences and share their insights with others. The next opportunity is to submit a 500 word abstract before December 1st to the Human-Side of Service Engineering Conference, San Diego, CA USA July 18-20. Submit an …

Continue reading ‘ISSIP Awards’ »