Serviciology – Service Terminology and Service Taxonomy

A proposal for establishing the serviciology, i.e. the science & the teaching about the service as such, has been compiled at end of the year 2014. It has been explained & illustrated in the slide deck below. http://de.slideshare.net/PaulGHz/serviciology-service-terminology-and-service-taxonomy-v010000 By systematically developing & permanently establishing the discipline of serviciology shall be created the terminological & conceptual, …

Continue reading ‘Serviciology – Service Terminology and Service Taxonomy’ »