HICSS56 CFP: Industry-University Collaboration for Future of Work

Minitrack call-for-papers: Innovative applications of technologies in industry-university collaboration to prepare for the future of work Read the call for papers details here. Please see HICSS website for more details, and select author to submit a paper. Please retweet on Twitter. Important dates: April 15 Paper submission system reopened for HICSS-55June 15 Papers dueAugust 17 …

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Service Innovation Conferences

Annually and bi-annually, there are a number of service innovation related conferences, some are sponsored by ISSIP or have ISSIP Ambassadors who help lead and/or organize sessions at the conferences. HICSS: Deadlines Feb 12 for mini-tracks and June 15 for papers. Estimated 1000 attendees. Typically several service science and service innovation friendly mini-tracks. Location Hawaii …

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Thinking about ServCollab and ISSIP

As part of my reading and thinking this morning, ServCollab was top of mind, and the scale of the grand challenge problems that community of practice is trying to tackle (service ecosystem health, climate change, refugee service experience, inclusion, etc.), as well as synergies and collaboration opportunities with the ISSIP community. For those interested, it …

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Transdisciplinary Thinking

Madni (2018) Transdisciplinary systems engineering. Azad Madni‘s 2018 book on Transdisciplinary Systems Engineering is a seminal contribution to scholars of transdisciplinarity as well as to initiatives that aim to promote “transdisciplinary thinking” about complex socio-technical systems. A few extracts are provided below: Our 21st Century World (Page 1): “The twenty-first century is already a century …

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HICSS-55 Minitrack: AI/BI Case Studies

HICSS-55 Minitrack: Case studies of Artificial Intelligence, Business Intelligence, Analytics Technologies for Industry Platforms See agenda below Thank-you all again – really enjoyed hosting the session on behalf of Maarit and Pekka. 1. Recording of our session posted to ISSIP.org YouTube – here.2. Papers of our session – here.3. Please plan to submit papers to …

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A service innovation whose time has come?

At the dawn of a golden age of service working from home, with same or next day delivery, online education, online doctor visits, individuals have an incentive to buy a great diversity of service and product offerings. Products render service when used in a context, so we focus on service and service innovations. Some individuals, …

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News Items

ISSIP Ambassador Updates Antonio Padovan (ISM) shared event International Conference on Industry 4.0 and Smart Manufacturing (ISM 2021) starting next week, interested ISSIP community members can participate virtually.  Feel free to give a look at the conference full program and the guidelines to participate free of charge as Online Observers. ISSIP annually recognizes best paper awards …

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Book Review: Humankind

Humankind: A Hopeful History By Rutger Bregman, Dutch historian This is the best book that I (Jim Spohrer) have read so far in 2021.   If you want to be challenged to re-think people, this is THE book.  It is a New York Times bestseller. If you have read Harari’s “Sapiens”, then Bregman’s “Humankind” is a …

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Systems Book: “The Premonition: A Pandemic Story”

Michael Lewis’s “The Premonition: A Pandemic Story” is an excellent read for those with an interest in systems, especially dysfunctional service systems and institutions that fail to adequately protect the people they are designed to serve. The book is also an excellent read from the perspective of understanding the human-side of service systems, as Lewis …

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