Conference IESS 2017 – 8th Exploring Service Science – Rome, May 24

(Apologies for any cross-posting)
IESS 2017 – The 8th International Conference on Exploring Service Science

May 24-26, 2017, Roma, Italy

Dear Colleagues,

There is almost one month left before the submission deadline (December 24).
We would like to remind you that the 8th International Conference on Exploring Service Science – IESS 2017 will take place at Sapienza University in Roma (IT) on May 24-26, 2017.

The Conference will bring together academic and practitioners from service industry and their worldwide partners in a collegial and stimulating environment.

According to its tradition, IESS 1.7 will cover major areas of research, education and empowerment related to Service Science and service innovation, including new research trends such as: society development due to services, environment contribution to the coexploration and co-creation of multi-disciplinary, multi-institutional and multinational services, the role of services in the integration of the new possibilities powered by IT, development of generic models for the process of service construction.

Papers are solicited on topics related to one or several topics of the following list, but not limited to. Contributions should be grounded in one or several contexts, and be open to multi-disciplinary approaches.

– Service exploration processes
– Business transformation through Service Science
– New service business model
– Modelling of the service consumer needs
– Modelling of business services requirements
– Service information & process modelling
– Service design methodologies and patterns
– Service co-design environments, tools
– Requirements oriented towards services
– IT-based service engineering
– Service orientation in the digital enterprise
– Modelling and design of IT-enabled service systems
– Service delivery systems
– Product-service systems
– Service innovation and strategy
– Sustainability in services
– Governance of service systems
– Service System networks
– Education for service innovation

All accepted and presented papers will be published in the Springer Series “Lecture Notes in Business Information Processing”, abstracted/indexed in CPCI (ISI) Proceedings, SCOPUS, DBLP, EI, Google Scholar and Springerlink.
We are also arranging agreements for fast access to journals.

Full paper submission: December 24, 2016
Notification of acceptance: February 3, 2017
Final paper submission: February 26, 2017

All IESS 2017 papers must be submitted in electronic format (pdf format) via EasyChair conference management system: .
The material submitted for presentation at the workshop must be original, not published or being considered elsewhere. The working language is English. Papers should not exceed 5,000 words, recommended length is max. 14 pages. The papers should be formatted in the Springer Book template for “Lecture Notes in Business Information Processing” according to the instructions available in the conference website on the “Instructions for authors” item (submission section).

Full registration (one fee/paper): 400 EUR (early) / 450 EUR (late)
Ph.D. Students: 250 EUR (early) / 300 EUR (late)
Accompanying persons: 125 EUR (early) / 175 EUR (late)


Sincerely yours,
Fabrizio D’Ascenzo (IT), IESS 2017 Conference Chair
Mauro Gatti (IT), IESS 2017 Conference Chair
Monica Dragoicea (RO), IESS 2017 Program Chair
Stefano Za (IT), IESS 2017 Program Chair

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