Dear Authors and Reviewers,

We at JSR would like to share with you the Call for Papers for the 2013 Frontiers in Service Conference.

The 22nd Annual Frontiers Conference July 4‐7, 2013 in Taipei, Taiwan, hosted by the College of Management at the National Taiwan University.

The Frontiers in Service Conference, sponsored by INFORMS, the American Marketing Association, the University of Maryland’s Center for Excellence in Service, the National Science Council of Taiwan, and IBM, is the world’s leading annual conference on service research and management. It attracts prominent thought leaders and industry experts from around the world to share cutting‐edge knowledge and best practices on how to improve service quality, enhance service productivity, and foster service innovation. The conference will cover a wide variety of service topics, including service science, service marketing, service operations, and service management.

The submission deadline is November 20, 2012.

If you would like further information please see the link below for the Call for Papers.

Thank you for your involvement with the Journal of Service Research!

http://jsr.sagepub.com/site/includefiles/2013_JSR_FIS_CFP.pdf

Best regards,

Editorial Office
Journal of Service Research

Katherine N. Lemon, Editor
Editorial Assistants:
Joseph Simko
Kristie Dickinson
Ryan Escobedo
Allison Rottman

jsr@bc.edu