Job Opening: RIT Department of Service Systems (Tenure Track)

51BR (click Search Openings, then type 51b)
Instructional Faculty
College of Applied Science and Technology
CAST Service Systems (click Search Openings, hen type 51b)
Human Resources Development
Service & Leadership Innovation
Assistant Professor
The College of Applied Science & Technology (CAST) is one of RIT’s nine colleges enrolling 15 percent of the university’s students. CAST is known throughout the RIT, national, and international communities as THE place of choice for an education that embraces the integration of hands-on learning and application. We have an outstanding faculty and staff, world class facilities and equipment, innovative curricula, and an infrastructure and campus that support unparalleled academic experiences. Our academic experiences occur inside and outside the classroom, academically and socially, and personally and professionally. Read more at

The Department of Service Systems (DSS) employs five full-time faculty members and several experienced adjunct faculty. The department has over 100 students in two Graduate programs with the development of undergraduate programs occurring in the future. The academic programs in the department have an applied focus and may require an internship if the student does not possess at least one year of work experience.

RIT is a national leader in professional and career-oriented education. Talented, ambitious, and creative students of all cultures and backgrounds from all 50 states and more than 95 countries have chosen to attend RIT.  Founded in 1829, Rochester Institute of Technology is a privately endowed, coeducational university with nine colleges and institutes emphasizing career education and experiential learning.  With approximately 15,000 undergraduates and 3,000 graduate students, RIT is one of the largest private universities in the nation.  RIT offers a rich array of degree programs in engineering, science, business, and the arts, and is home to the National Technical Institute for the Deaf. RIT has been honored by The Chronicle of Higher Education as a “Great Colleges to Work For” for four years.

Rochester, located on Lake Ontario, is the 79th largest city in the United States and the third largest city in New York State.  The Greater Rochester region, which is home to nearly one million people, is rich in cultural and ethnic diversity, with a population comprised of 22% African and Latino Americans and another 7% of international origin.  It is also home to the largest deaf community per capita in the U.S.  Rochester ranks 3rd best metropolitan regions for Raising a Family” by Forbes Magazine; 6th among 379 metropolitan areas as “Best Places to Live in America” by Places Rated Almanac; 1st in Expansion Management Magazine’s ranking of metropolitan areas having the best “Quality of Life in the Nation”; and is among Essence Magazine’s “Top 10 Cities for Black Families.”

The Department of Service Systems (DSS) is currently seeking applications from exceptional candidates for a tenure-track position to teach primarily in the academic program of Service Leadership and Innovation and secondarily in other department programs as needed.

Responsibilities will include graduate and undergraduate teaching and course development for on campus, online and international courses, and an allocation of time to engage in scholarship supporting department-defined areas of focus consistent with a university goal of transitioning to a more scholarship intensive profile.; Responsibilities will also include service on department, college and university committees and maintenance of professional and technical capabilities and affiliations.We are seeking an individual who has the ability and interest in contributing to a community committed to Student Centeredness; Professional Development and Scholarship; Integrity and Ethics; Respect, Diversity and Pluralism; Innovation and Flexibility; and Teamwork and Collaboration. Select to view links to RIT’s core values, honor code, and diversity commitment.

  • Earned doctorate in service sector management or leadership development or related field, or ABD with completion date prior to August 1, 2013
  • Demonstrated ability to teach, develop and execute classroom and online courses in the areas of service management, leadership development ; and innovation at the undergraduate and graduate level
  • Ability to travel and teach internationally using an accelerated format for graduate classes as well as teach online and at the Rochester NY campus
  • Demonstrated ability to pursue a focused and cohesive scholarship agenda
  • Subject matter expertise and management related to the service industries
  • Ability and interest in contributing to the growth of the programs Ability to contribute in meaningful ways to the college’s continuing commitment to cultural diversity, pluralism and individual differences
Curriculum Vitae or Resume
Cover Letter
Research Statement
Statement of Diversity Contribution
List of References
Apply online at Search: 51BR. Please include the following items:

  • Resume and/or vita,
  • Diversity statement indicating interest in and exposure to a diverse student population,
  • Cover letter which briefly responds to the requirements of the job description detailing your experience in meeting these qualifications,
  • Statement that clearly articulates your scholarship agenda,
  • Names, addresses and phone numbers for three references, most immediate supervisor preferred for academic positions.

You can contact the search committee chairperson, Dr. James Jacobs, with questions on the position
Resume review will begin in earnest immediately and will continue until an acceptable candidate is found.

RIT promotes and values diversity, pluralism and inclusion in the work place. RIT provides equal opportunity to all qualified individuals and does not discriminate on the basis of race, color, creed, age, marital status, gender, religion, sexual orientations, gender identity, gender expression, national origin, veteran status or disability in its hiring, admissions, educational programs and activities. The following persons have been designated to handle inquiries regarding RIT’s non-discrimination policies: Judy Bender, Assistant Vice President Human Resources 5002 Eastman Hall 585-475-4315 andKevin McDonald,Vice President for Diversity and InclusionTitle IX Coordinator 7048 Eastman Hall 585-475-6795.For further information, you may contact the U.S. Department of Education, Office for Civil Rights, at for the address and phone number of the office that serves your area, or call 1-800-421-3481.


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