Call for Papers: Art & Science of Service Conference

Attached is the Meeting Announcement and the Call for Papers for this year’s Art & Science of Service Conference that will be held at Maastricht University in Maastricht, The Netherlands on June 27-29, 2012.


The website for the conference will be up and running shortly.


Because of the delay in getting the website up, we have postponed the deadline for the Call for Papers to March 1 (for refereed papers) and April 1 (for abstracts).


If you wish to submit your papers now, please send them directly to Joy Field at Boston College at


As always, please let me know if you have any questions or need additional information about the conference.




Mark M. Davis

Professor of Operations Management

Bentley University



2012 Maastricht – Call for Papers – DSI

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